AI Engineer

Creatio; Town of Poland (NY); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

Clear career paths

Competitive benefits package

Job summary

Creatio is seeking an AI Software Engineer in the Town of Poland, New York, to design and implement AI-powered features for their platform. The ideal candidate will have extensive experience in C# and .NET, and will be involved in building assistants, integrating tools, and improving AI systems.

Join a company recognized for its commitment to innovation and employee well-being, offering competitive compensation and a flexible work environment.

Qualifications

• Strong experience with C# and .NET.
• Hands-on experience with LLMs, prompt engineering, function calling.
• Understanding of agent architectures and semantic search.

Responsibilities

• Design and implement AI-powered product features.
• Build assistants and semantic search capabilities.
• Monitor and improve AI capabilities.

Skills

C#

.NET

LLMs

API design

SQL databases

Docker

Kubernetes

Job description

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time‑to‑value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For

We’re looking for an AI Software Engineer to design, build, evaluate, and operate AI‑powered capabilities within the Creatio platform. You will join the AI teams building the agent platform that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context, follow permissions, and elevate to humans when needed. The team also owns the core infrastructure for testing, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production‑ready.

Responsibilities

• Design and implement AI‑powered product features within the Creatio platform.
• Build assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search capabilities.
• Integrate LLM providers, tools, enterprise data sources, and MCP‑based solutions.
• Develop and maintain backend services using C# and .NET.
• Build evaluation frameworks, quality gates, and observability practices for AI solutions.
• Monitor and improve the quality, latency, cost, reliability, and security of AI capabilities.
• Apply AI coding assistants and engineering agents as part of the daily development workflow.

Requirements

• Strong experience with C# and .NET.
• Hands‑on experience with LLMs, prompt engineering, function calling, and structured outputs.
• Understanding of agent architectures, MCP, RAG, embeddings, vector search, and semantic search.
• Experience with AI evaluation, observability, security, and Responsible AI practices.
• Solid understanding of API design, distributed systems, and software architecture.
• Experience with SQL databases, testing, CI/CD, and cloud‑native development.
• DevOps fundamentals, including Docker containerization and basic Kubernetes knowledge.
• Strong knowledge of engineering best practices and production‑grade software development.

What To Expect From Us

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well‑Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.