AI Enablement Engineer — Hybrid (Atlanta)

Genpact; Atlanta (GA); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Genpact is hiring an AI Enablement Engineer in Atlanta to implement and maintain enterprise AI tooling, including Claude, Copilot, and AWS Kiro. You will connect internal systems like Jira, SharePoint, and ServiceNow, build MCP servers, and develop plugins and agents for business workflows.

You will collaborate with engineering and operations teams to deploy scalable AI solutions, write technical docs, and ensure reliable operations in a fast-paced, innovation-driven environment.

Qualifications

• 3+ years in software engineering, integration engineering, or platform engineering.
• Experience building and consuming REST APIs, webhooks, and event-driven integrations.
• Demonstrated experience deploying AI tools (LLMs, agents, or copilots) in real environments.
• Experience with the Microsoft 365 ecosystem: SharePoint, Teams, Graph API, and Power Platform.
• Git and GitHub proficiency; you version-control everything you build.

Responsibilities

• Build MCP servers enabling Claude access to enterprise systems (Jira, ServiceNow, SharePoint, Salesforce).
• Author and publish Claude skills and plugins for workflows across Engineering and Operations.
• Configure and administer Claude Code and Cowork deployments for teams.
• Develop Copilot Studio agents and connectors wired to M365 data and business workflows.
• Extend Copilot capabilities with Microsoft Graph API and Power Automate for enterprise use cases.
• Build reusable templates and patterns to accelerate developer onboarding to Kiro.
• Integrate Kiro into CI/CD pipelines and code-review workflows.

Skills

Software engineering

Integration engineering

Platform engineering

REST APIs

Git/GitHub

Debugging

Troubleshooting

Prompt engineering

LLMs

Agents/Copilots

Tools

Jira

ServiceNow

SharePoint

Salesforce

Confluence

Microsoft Graph API

Power Automate

AWS Kiro

Claude/Cowork/Claude Code

Job description

Genpact is hiring an AI Enablement Engineer in Atlanta to implement and maintain enterprise AI tooling, including Claude, Copilot, and AWS Kiro. You will connect internal systems like Jira, SharePoint, and ServiceNow, build MCP servers, and develop plugins and agents for business workflows.

You will collaborate with engineering and operations teams to deploy scalable AI solutions, write technical docs, and ensure reliable operations in a fast-paced, innovation-driven environment.