AI-Enabled Technical Program Manager

Mondo; Baltimore (MD); Hybrid; USD 141,838,000 - 189,117,000; Full time

Job summary

Mondo is hiring an experienced Technical Program Manager to oversee multiple, mission-driven programs in a fast-moving environment. This hybrid role involves managing roadmaps, deliverables, timelines, stakeholders, and cross-program priorities, with non-engineering focus and emphasis on program evaluation, learning, data, and practical AI usage.

The TPM will coordinate across teams, create structured plans, manage risks, and drive programs from concept to launch while leveraging AI tools to

Qualifications

• 5-7 years of project, program, or technical program management experience.
• Proven experience managing multiple complex projects simultaneously.
• Strong roadmap, timeline, deliverable, and stakeholder management experience.
• Experience with program evaluation, learning design, assessment, research, or a related field.
• Experience with survey design, interviews, basic statistics, and/or mixed-methods analysis.
• Experience with project management tools such as Asana.
• Experience with data/visualization tools such as Airtable, HubSpot, or similar.
• Practical experience using generative AI tools in day-to-day workflows.
• Excellent written, verbal, organizational, and stakeholder management skills.
• Self-starter comfortable working in ambiguous, fast-moving environments.

Responsibilities

• Manage multiple programs, roadmaps, deliverables, deadlines, and dependencies
• Build project plans and create structure across complex workstreams
• Coordinate stakeholders and proactively identify risks, blockers, and priorities
• Support new program launches and change management initiatives
• Support program evaluation through surveys, interviews, assessments, and data synthesis
• Translate complex findings into clear updates for non-technical audiences
• Leverage AI tools to improve project management, analysis, communication, and productivity
• Support both strategic initiatives and hands-on tactical program needs

Skills

Project management

Roadmap planning

Stakeholder management

Communication

Data analysis

AI usage

Education

Bachelor's or Master's degree

Tools

Asana

Airtable

HubSpot

Job description

Mondo is hiring an experienced Technical Program Manager to oversee multiple, mission-driven programs in a fast-moving environment. This hybrid role involves managing roadmaps, deliverables, timelines, stakeholders, and cross-program priorities, with non-engineering focus and emphasis on program evaluation, learning, data, and practical AI usage.

The TPM will coordinate across teams, create structured plans, manage risks, and drive programs from concept to launch while leveraging AI tools to