AI-Enabled Product Design Lead

BNY; New York (NY); On-site; USD 116,000 - 190,000; Full time

Job summary

BNY is seeking a Product Design Lead to join our Global Payments and Trading Digital Channels Team in New York. You will lead the strategy and design of one of our most critical financial products, collaborating with product managers and engineers to translate complex requirements into intuitive interfaces.

With 10–12 years in regulated spaces, you’ll shape design systems, mentor junior designers, and apply AI-enabled design approaches to accelerate research and prototyping while ensuring human

Qualifications

• User-Centered Design – Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research.
• Journey Mapping – Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement.
• Interaction and UI Design – Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging.
• AI-Enabled Product Design – Demonstrates strong knowledge of AI and its application throughout the product design process, including AI-enabled workflows.
• Cross‑Functional Collaboration – Work closely with product managers, engineers, and stakeholders to align design efforts with business goals.
• Proficiency in Design Tools – Figma and Miro for high‑fidelity wireframes, prototypes, and UI specifications.
• Design System Knowledge – Experience with and contribute to a global design system.
• Complex Systems Knowledge – Distill intricate requirements into clear design solutions for complex systems.
• Effective Communication and Storytelling – Articulate design concepts to diverse stakeholders.
• Mentorship and Leadership – Guide junior designers and foster learning and collaboration.

Skills

User-centered design

Journey mapping

UI design

AI in design

Cross-functional collab

Figma

Miro

Design system

Complex systems

Storytelling

Leadership

Job description

BNY is seeking a Product Design Lead to join our Global Payments and Trading Digital Channels Team in New York. You will lead the strategy and design of one of our most critical financial products, collaborating with product managers and engineers to translate complex requirements into intuitive interfaces.

With 10–12 years in regulated spaces, you’ll shape design systems, mentor junior designers, and apply AI-enabled design approaches to accelerate research and prototyping while ensuring human