AI-Enabled Product Analyst — Enterprise Service Delivery

Koch Business Solutions, LP; Wichita (KS); On-site; USD 85,000 - 130,000; Full time

Job summary

Koch Technology is seeking a Product Analyst to join our Global Enterprise Service Management team in the US. This role is located in Wichita, KS / Atlanta, GA / Plano, TX with in-office presence required.

You will partner with stakeholders to define value, own solutions end-to-end, and leverage AI-assisted tools to accelerate delivery while ensuring quality and compliance. Expect to work across IT, HR, Legal, and AI domains in a fast-paced enterprise setting.

Qualifications

• Experience owning a problem from discovery through implementation.

Responsibilities

• Partner with stakeholders to understand business problems, desired outcomes, and constraints, then translate them into clear, actionable work while challenging assumptions, presenting options, and communicating trade-offs.
• Define expected business value, success measures, risks, and trade-offs for proposed improvements, including whether to configure, automate, integrate, build, buy, or take no action.
• Own solutions from discovery and backlog definition through prototyping, configuration or development, testing, implementation, adoption, measurement, production support, and continuous improvement.
• Lead validation and user acceptance activities, participate in code reviews where appropriate, and share knowledge while adhering to platform best practices and security, data, and governance requirements.
• Use approved AI-assisted development tools to accelerate delivery, improve quality, and create AI agents, workflows, and automations that improve speed, consistency, efficiency, or customer experience.
• Build and maintain enterprise SaaS configurations, workflows, and API-based integrations that meet evolving business needs.
• Analyze data and conduct experiments to identify process gaps, validate assumptions, measure outcomes, and recommend improvements.
• Challenge unnecessary complexity, handoffs, and customization, and help teams adopt solutions that produce sustainable, measurable results.

Skills

Ownership

AI tooling

Requirements mapping

Systems thinking

APIs & integrations

Cross-functional

Communication

Tools

ServiceNow

AWS

Job description

Koch Technology is seeking a Product Analyst to join our Global Enterprise Service Management team in the US. This role is located in Wichita, KS / Atlanta, GA / Plano, TX with in-office presence required.

You will partner with stakeholders to define value, own solutions end-to-end, and leverage AI-assisted tools to accelerate delivery while ensuring quality and compliance. Expect to work across IT, HR, Legal, and AI domains in a fast-paced enterprise setting.