AI-Driven TPM — Associate Journey

Socket.dev; Seattle (WA); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon is seeking a Technical Program Manager to lead the Associate Journey program, orchestrating execution across engineering, data science, product, and operations to deliver AI-native capabilities at scale. This ground-up build requires navigating ambiguity and defining execution paths without playbooks.

You will own end-to-end program execution from pre-hire to onboarding and career progression, manage dependencies, drive milestones, and report health to leadership while ensuring rollout

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency.

Responsibilities

• Own end-to-end program execution for Associate Journey capabilities spanning pre-hire through tenured associate experiences
• Orchestrate how and when we deliver—coordinating parallel execution tracks across Engineering, Applied Science, Data Engineering, Product, Operations, and UX
• Drive technical architecture decisions that impact delivery timelines, operational scalability, and system integration
• Manage dependency chains across teams, organizations, and systems—identifying blockers early and unblocking teams to maintain momentum
• Build program mechanisms including delivery milestones, risk registers, and status reporting that provide leadership visibility into execution health
• Partner with Service Delivery Operations teams to validate implementation feasibility, rollout readiness, and operational constraints
• Establish program rhythms including sprint planning, dependency reviews, and stakeholder syncs that keep distributed teams aligned
• Lead coordination for AI-native product development, ensuring engineering, science, and product teams are synchronized on delivery timelines
• Navigate high ambiguity—defining execution paths and delivery plans where precedent doesn't exist
• Influence senior leadership on delivery approach, resource needs, and technical trade-offs that impact timelines
• Drive data-driven program management through analysis of delivery velocity, execution health, and program risk indicators
• Own program retrospectives and continuous improvement mechanisms that improve delivery velocity and execution quality over time
• Ensure delivery milestones align with product roadmap and business commitments

Skills

Technical PM

Engineering collaboration

Software development

Cross-functional leadership

Release coordination

Job description

Amazon is seeking a Technical Program Manager to lead the Associate Journey program, orchestrating execution across engineering, data science, product, and operations to deliver AI-native capabilities at scale. This ground-up build requires navigating ambiguity and defining execution paths without playbooks.

You will own end-to-end program execution from pre-hire to onboarding and career progression, manage dependencies, drive milestones, and report health to leadership while ensuring rollout