AI-Driven Tax Product Manager

RXinsider LTD.; Coppell (TX); On-site; USD 69,000 - 118,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision plans

401(k)

FSA/HSA

Commuter benefits

Tuition assistance

Paid time off

Paid parental leave

Job summary

Wolters Kluwer Tax & Accounting seeks a customer-focused Product Manager to define and execute product strategy, roadmap priorities, and measurable business outcomes for the professional tax preparation portfolio.

You will partner with Engineering, UX, Product Marketing, Sales, Customer Success, and Support to deliver AI-enabled solutions that improve efficiency and productivity for tax professionals. This role emphasizes customer discovery, regulatory alignment, and data-driven decision making.

Qualifications

• Bachelor’s degree in Business, Computer Science, Information Technology, Accounting, Finance, or a related field (or equivalent practical experience).
• 2+ years of experience in Product Management, Product Ownership, Business Analysis, or a related software product role.
• Ability to gather customer feedback, analyze business needs, and translate insights into product requirements and roadmap priorities.
• Strong analytical and problem-solving skills with the ability to leverage data and customer insights to support decision-making.
• Ability to manage product backlogs, defining user stories, and prioritizing competing customer and business needs.
• Strong communication, collaboration, and stakeholder management skills with the ability to work effectively across technical and non-technical teams.
• Customer-centric mindset with a passion for understanding user workflows and delivering solutions that drive customer value and business outcomes.
• Ability to manage multiple priorities and adapt in a fast-paced, Agile environment.

Responsibilities

• Manage the development, enhancement, and lifecycle of assigned tax product capabilities, ensuring alignment with customer needs, regulatory requirements, and business objectives.
• Partner with Scrum teams to apply Agile practices and plan sprints to deliver outcomes.
• Conduct product discovery activities, including interviews, market research, competitive analysis, and VOC programs.
• Support product launches and commercialization efforts with Product Marketing, Sales, and Customer Success.
• Contribute to product positioning, messaging, pricing, packaging, and customer value articulation.
• Collaborate with UX and engineering to deliver intuitive tax preparation experiences and improve satisfaction.
• Translate customer problems, market insights, and priorities into clear product requirements and roadmaps.
• Define and execute migration strategies to drive adoption and modernization.
• Monitor adoption, satisfaction, retention, migration, and usage metrics for improvement.
• Track regulatory changes and ensure timely compliance-related enhancements.
• Prepare and communicate product plans and progress to leadership.
• Leverage AI to accelerate research, discovery, planning, and content generation.
• Utilize AI to support planning, prioritization, research synthesis, and market analysis.

Skills

Product management

Agile

Stakeholder management

Data analysis

User research

AI tools

Education

Bachelor’s degree (Business/CS/IT/Accounting/Finance)

Tools

AI tools

Job description

Wolters Kluwer Tax & Accounting seeks a customer-focused Product Manager to define and execute product strategy, roadmap priorities, and measurable business outcomes for the professional tax preparation portfolio.

You will partner with Engineering, UX, Product Marketing, Sales, Customer Success, and Support to deliver AI-enabled solutions that improve efficiency and productivity for tax professionals. This role emphasizes customer discovery, regulatory alignment, and data-driven decision making.