Senior AI/ML Engineer: GenAI, RAG & LLMs for Global Retail

Apple Inc.; Austin (TX); On-site; USD 150,000 - 220,000; Full time

Job summary

Apple Inc. in Austin, TX seeks a Senior AI/ML Engineer to design, build, and deploy intelligent systems powering Apple’s retail and marketing experiences.

You will drive end-to-end ML lifecycle, leveraging GenAI, LLMs, and Graph RAG to deliver scalable solutions that impact millions of customers worldwide. Join a team responsible for integrating AI with online and physical store experiences, collaborating with business and engineering stakeholders to translate complex requirements into robust

Qualifications

• 5+ years hands-on experience implementing AI/ML models in enterprise systems.
• Knowledge of core AI/ML concepts, including supervised and unsupervised learning, deep learning, and anomaly detection.
• Expertise in NLP, NLU, and Conversational AI, including designing and deploying bots with intent recognition, dialogue management, and natural language generation.
• Experience taking GenAI solutions (LLMs and RAG) into production, with a solid understanding of LLM architectures.
• Mastery of Python and key AI/ML libraries and frameworks (Pandas, NumPy, TensorFlow, PyTorch).
• Ability to integrate AI and bot systems with backend systems, databases, and APIs to deliver end-to-end solutions.
• Troubleshooting and analytical skills, including diagnosing complex issues in distributed environments.
• BS or MS in Engineering, Computer Science, or a related field, or equivalent practical experience.

Responsibilities

• AI-Powered Solutions: Drive the complete machine learning project lifecycle, ensuring best practices and flawless software delivery.
• Intelligent Assistants: Lead the design and development of virtual assistants using Conversational AI platforms, creating impactful and intuitive experiences.
• Data-Driven Insights: Collaborate with business stakeholders to identify AI/ML opportunities and develop advanced analytic solutions leveraging LLM technologies, transforming data into actionable strategies.

Skills

AI/ML concepts

NLP & Conversational AI

GenAI & LLMs

Python

APIs integration

Distributed systems

Troubleshooting

Strong communication

Education

BS/MS in Engineering/CS

Tools

Graph databases

Vector stores

Terraform

Docker

Kubernetes

Git workflows

Job description

Apple Inc. in Austin, TX seeks a Senior AI/ML Engineer to design, build, and deploy intelligent systems powering Apple’s retail and marketing experiences.

You will drive end-to-end ML lifecycle, leveraging GenAI, LLMs, and Graph RAG to deliver scalable solutions that impact millions of customers worldwide. Join a team responsible for integrating AI with online and physical store experiences, collaborating with business and engineering stakeholders to translate complex requirements into robust