AI-Driven Senior Brand Growth Manager

Faire; New York (NY); Hybrid; USD 132,000 - 181,000; Full time

Benefits offered by this job

Equity

Benefits

Hybrid work schedule

Job summary

Faire is seeking a Brand Success manager in the United States to coach top brands on maximizing Faire’s wholesale platform. You’ll manage a book of 200–250 brands, guiding them on strategies, programs, and events to grow sales and streamline operations.

You will drive high-value adoption, upsell new products, and partner with cross-functional teams to scale brand performance. This is a quota-based, AI-enabled role with a focus on customer success.

Qualifications

• Fluent in Korean: support top performing apparel brands whose preferred language is Korean.
• Experience: 5+ years in sales, account management, or business development in a fast paced environment; familiarity with sales/data tools such as Salesforce, data visualization software, call recording tools.
• Customer obsessed: prioritize customer needs and advocate for small businesses.

Responsibilities

• Regularly engage with brands across scaled and 1:1 channels (email, phone, video).
• Owns your book of business + revenue outcomes you’re responsible for driving.
• Develop and manage customer relationships built on trust and credibility.
• Drive high-value adoption and ongoing usage of Faire Direct via brand sales and marketing efforts.
• Drive customer adoption and retention within brand-funded programs such as Ads and Insider Partnership.
• Identify growth opportunities for your brands and coach from strategy through execution.
• Communicate new product releases and updates to accounts.
• Synthesize and communicate the voice of the customer to inform product development.
• Collaborate cross-functionally with support, product, design, marketing, etc.
• Use data and reports to drive action and beat goals.
• Be adaptable, resourceful, and growth-minded.

Skills

Korean language

Sales experience

Account management

Communication

Salesforce

Tools

Salesforce

Data visualization

Call recording tools

Job description

Faire is seeking a Brand Success manager in the United States to coach top brands on maximizing Faire’s wholesale platform. You’ll manage a book of 200–250 brands, guiding them on strategies, programs, and events to grow sales and streamline operations.

You will drive high-value adoption, upsell new products, and partner with cross-functional teams to scale brand performance. This is a quota-based, AI-enabled role with a focus on customer success.