AI-Driven Revenue Ops Director

TrulyHired; Austin (TX); Remote; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401(k) retirement plan

Paid time off

Headspace access

Life insurance

Job summary

Macmillan Learning seeks a Director of Revenue Operations to lead the strategic and operational backbone of Sales and Customer Success across Higher Education and High School. You will shape the operating model, forecasting infrastructure, territory design, and the tech stack that supports revenue teams.

You will drive AI-enabled automation, define governance for CRM data, and partner with senior leaders to evolve the function. This is a remote-first role with occasional office visits and travel.

Qualifications

• 8–10+ years in revenue operations or related analytics roles.
• Experience leading cross-functional programs across Sales and Customer Success.
• Proven use of AI and automation to modernize revenue operations.
• Expertise with Salesforce and data-driven process improvement.
• Strong leadership and stakeholder influence.

Responsibilities

• Define and own the revenue reporting framework and dashboards.
• Own forecasting data, pipeline visibility, and forecast modeling.
• Set data quality and governance for CRM and revenue systems.
• Lead operating model improvements across the revenue lifecycle.
• Guide go-to-market planning, headcount modeling, compensation input.
• Manage the Associate Director and future analysts.
• Define vendor terms and SLA negotiations.
• Partner with Product/Tech to define enabled systems.
• Evaluate tools like Groove and Sales Elevate for ROI.

Skills

Revenue operations

Sales operations

AI automation

Forecasting

Salesforce

Leadership

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

Groove

Sales Elevate

Gong

Clozd

Job description

Macmillan Learning seeks a Director of Revenue Operations to lead the strategic and operational backbone of Sales and Customer Success across Higher Education and High School. You will shape the operating model, forecasting infrastructure, territory design, and the tech stack that supports revenue teams.

You will drive AI-enabled automation, define governance for CRM data, and partner with senior leaders to evolve the function. This is a remote-first role with occasional office visits and travel.