AI-Driven Product Manager, Core Ring App

Amazon; Hawthorne (CA); On-site; USD 129,000 - 175,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Job summary

Amazon.com Services LLC in Hawthorne, CA, seeks an AI-native Product Manager - Technical (Builder) to own core customer experiences and drive AI-powered features for the Ring app. You will set AI-native systems and standards used by Builders across the Core App team.

You will collaborate with engineering, data science, and UX to accelerate discovery, prototyping, and delivery while defining roadmaps and success metrics for safety-focused home protection experiences.

Qualifications

• 2+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
• Experience defining roadmap strategy and prioritizing deliverables for your team products
• Demonstrated experience using LLMs and AI tools for data analysis, process improvement, strategy definition, or prototyping
• Bachelor's degree

Responsibilities

• Own the product roadmap for core Ring app features, defining vision, strategy, and priorities that directly improve how customers protect their homes and neighborhoods
• Define and deliver AI/ML-powered features that make the Ring experience more intelligent, proactive, and personalized
• Leverage AI-native tools and approaches to accelerate product discovery, prototyping, and validation
• Identify friction points in core customer journeys — from setup to daily use — through data analysis, and drive product solutions that eliminate them
• Work cross-functionally with engineering, data science, UX design, and operations to ship features from concept to launch
• Write clear product requirements documents, user stories, and technical specifications
• Analyze customer behavior, engagement metrics, and safety outcomes to inform prioritization and measure feature success

Skills

LLMs & AI tools

Roadmap strategy

Cross-functional collaboration

Data analysis

Engineering teams collaboration

Education

Bachelor's degree

Job description

Amazon.com Services LLC in Hawthorne, CA, seeks an AI-native Product Manager - Technical (Builder) to own core customer experiences and drive AI-powered features for the Ring app. You will set AI-native systems and standards used by Builders across the Core App team.

You will collaborate with engineering, data science, and UX to accelerate discovery, prototyping, and delivery while defining roadmaps and success metrics for safety-focused home protection experiences.