AI-Driven Product Discovery Lead

INSPYR Solutions; Charlotte (NC); Hybrid; USD 186,252,000 - 212,040,000; Full time

Job summary

INSPYR Solutions in Charlotte, NC is seeking a Lead Product Experience Strategist on a 1-year contract to hire. The role focuses on shaping product discovery and AI-enabled experiences across healthcare and workplace services, with a hybrid schedule in Charlotte and frequent customer site work.

You will translate complex questions into structured discovery plans, lead cross-functional workshops, and drive evidence-based decisions before development.

Qualifications

• 7-10+ years in Product Strategy, Service Design, Product Discovery, Experience Strategy or similar roles in complex enterprise environments.
• Demonstrated experience influencing product direction before development.
• Experience designing discovery strategies—not only executing research.
• Strong executive communication and workshop facilitation skills.
• Experience using AI to accelerate discovery, synthesis or strategic work is highly desirable.

Responsibilities

• Design evidence strategies.
• Translate ambiguous business questions into structured discovery plans.
• Identify what is known, assumed and unknown.
• Select the lowest-cost activities that reduce uncertainty.
• Determine when there is sufficient confidence to invest.
• Lead operational discovery.
• Plan and facilitate workflow observations, customer interviews, stakeholder workshops, co-creation sessions, prototype validation and competitive assessments.
• Adapt the approach to the decision rather than following a prescribed methodology. Shape product direction.
• Identify opportunities that create meaningful operational advantage.
• Quantify business impact.
• Surface reusable capabilities across products and sectors.
• Recommend whether initiatives should proceed, pivot, pause or stop.

Skills

Product Strategy

Discovery Design

Executive Communication

Workshop Facilitation

AI-enabled Discovery

Job description

INSPYR Solutions in Charlotte, NC is seeking a Lead Product Experience Strategist on a 1-year contract to hire. The role focuses on shaping product discovery and AI-enabled experiences across healthcare and workplace services, with a hybrid schedule in Charlotte and frequent customer site work.

You will translate complex questions into structured discovery plans, lead cross-functional workshops, and drive evidence-based decisions before development.