AI-Driven Personalization Product Manager

iHerb, LLC; United States; Hybrid; USD 177,000 - 220,000; Full time

Job summary

iHerb, LLC is seeking a Senior Product Manager – Recommendations & AI to lead the evolution of our e-commerce platform's personalization and AI-driven experiences across desktop, mobile, and app. You will define a strategic roadmap and collaborate with engineering, data science, UX/UI, and marketing to integrate AI initiatives.

The role emphasizes AI-powered recommendations, generative AI content, and improving product discovery and customer satisfaction through data-driven decisions and agile

Qualifications

• 7+ years of Product Ownership in ecommerce or consumer software.
• Proven experience with AI-powered personalization and recommendation systems.
• Strong data analysis, A/B testing, and user research skills.

Responsibilities

• Drive AI-powered personalization and recommend‍ation systems.
• Implement generative AI features for product descriptions and search.
• Analyze user behavior, metrics, and experiments to optimize AI features.
• Define and prioritize the product roadmap for AI-driven recommendations.
• Conduct user research to inform AI development and decision-making.
• Collaborate with engineering, data science, UX/UI, and marketing for launches.
• Document requirements, user stories, and design specs for AI features.
• Participate in Agile ceremonies and ensure timely delivery.

Skills

AI/ML concepts

E-commerce personalization

A/B testing

Data analysis (GA/SQL)

Product roadmaps

Agile/Scrum

Cross-functional collaboration

Communication

Education

Bachelor's degree in CS or related field

Tools

Google Analytics

SQL

APIs

AI platforms (Vertex/ SageMaker)

Job description

iHerb, LLC is seeking a Senior Product Manager – Recommendations & AI to lead the evolution of our e-commerce platform's personalization and AI-driven experiences across desktop, mobile, and app. You will define a strategic roadmap and collaborate with engineering, data science, UX/UI, and marketing to integrate AI initiatives.

The role emphasizes AI-powered recommendations, generative AI content, and improving product discovery and customer satisfaction through data-driven decisions and agile