AI-Driven Member Engagement Lead (Healthcare)

Clover Health; United States; À distance; USD 115 000 - 160 000; Plein temps

Avantages offerts par ce poste

Equity opportunities

401k matching

Medical, dental, and vision

Résumé du poste

Clover Health is seeking a Member Engagement Manager to drive demand for home-based care, craft compelling member communications, and coordinate across caregivers, physicians, and outreach teams. You will leverage AI to accelerate iterations while upholding clinical and regulatory standards.

The role emphasizes ownership from brief to launch, measuring impact on engagement and completed visits, and adapting messages for diverse audiences and formats.

Qualifications

• Clear creative strength—writing, design, or content production.
• Ability to carry work across adjacent disciplines and teams.
• Experience navigating compliance and Medicare-related messaging.
• Experience using AI to scale output while preserving quality.

Responsabilités

• Develop campaigns to build demand for Clover Home-based services.
• Turn interest into action by optimizing pathways to visits.
• Create clear communications explaining services and expectations.
• Produce outreach across media: emails, scripts, web content, videos.
• Collaborate with clinical, legal, and compliance teams.
• Lead delivery from brief through launch and assess results.
• Apply AI-assisted workflows to iterate and improve campaigns.

Connaissances

Creative writing

Content design

Campaign management

AI-enabled tooling

Outils

AI tools

Campaign analytics

Description du poste

Clover Health is seeking a Member Engagement Manager to drive demand for home-based care, craft compelling member communications, and coordinate across caregivers, physicians, and outreach teams. You will leverage AI to accelerate iterations while upholding clinical and regulatory standards.

The role emphasizes ownership from brief to launch, measuring impact on engagement and completed visits, and adapting messages for diverse audiences and formats.