AI-Driven M365 Infrastructure Engineer

Meriton; Tampa (FL); On-site; USD 100,000 - 150,000; Full time

Job summary

Meriton is seeking an AI Tools & M365 Integration Engineer to act as a deep technical expert responsible for the administration, configuration, integration, and advanced support of enterprise AI tools within the Microsoft 365 ecosystem.

You will work with Workforce Productivity, Technology Transformation, Service Delivery, and cybersecurity teams, delivering L2/L3 engineering support and helping operationalize AI use cases across the organization while maintaining security and governance

Qualifications

• 7+ years of progressive IT experience, including significant experience administering Microsoft 365, collaboration, automation, or enterprise SaaS platforms.
• Strong hands‑on experience administering enterprise AI tools, Microsoft 365 Copilot, Copilot Studio, Azure AI services, or similar platforms.
• Deep working knowledge of the Microsoft 365 ecosystem, including Teams, SharePoint Online, OneDrive, Exchange Online, Power Platform, and Microsoft Graph.
• Experience configuring connectors, APIs, enterprise data sources, authentication, permissions, and platform integrations.
• Strong understanding of Microsoft Entra ID, application registrations, identity, access management, and enterprise authentication concepts.
• Experience providing L2/L3 technical support and troubleshooting complex platform, integration, access, and service issues.
• Good understanding of cybersecurity, data protection, AI governance, and secure integration practices.

Responsibilities

• Administer, configure, maintain, and troubleshoot enterprise AI tools and approved AI platforms.
• Own platform settings, access controls, feature configurations, connectors, integrations, and operational standards for AI services.
• Monitor platform health, service changes, licensing, usage, and configuration dependencies to maintain reliable production services.
• Maintain technical documentation, configuration baselines, support procedures, and knowledge articles for AI platforms.
• Integrate AI capabilities with Microsoft 365 products, including Teams, SharePoint Online, OneDrive, Exchange Online, Power Platform.
• Support and administer Microsoft 365 Copilot, tenant configuration, licensing and connector infrastructure for approved ai agents.

Skills

L2/L3 troubleshooting

Documentation

Collaboration

Security governance

Tools

Microsoft 365

Azure AI

Microsoft Graph API

PowerShell

APIs & Connectors

Entra ID

Job description

Meriton is seeking an AI Tools & M365 Integration Engineer to act as a deep technical expert responsible for the administration, configuration, integration, and advanced support of enterprise AI tools within the Microsoft 365 ecosystem.

You will work with Workforce Productivity, Technology Transformation, Service Delivery, and cybersecurity teams, delivering L2/L3 engineering support and helping operationalize AI use cases across the organization while maintaining security and governance