AI-Driven Legal Template Architect (Hybrid)

Smokeball - Legal Software; Chicago (IL); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Wellness stipend

Birthday off

Volunteer time

Office snacks

Smokeball SWAG

Job summary

Smokeball in Chicago, IL seeks a paralegal/legal assistant to craft polished document templates and solve complex formatting challenges. You will merge legal expertise with technology to help law firms build high-quality templates that meet client needs.

You’ll act as the final quality checkpoint, reviewing work by contractors before it reaches clients, and collaborate with Legal Engineering, Product, and client teams to refine tools and processes.

Qualifications

• 3+ years in a law firm (1–30 employees) in a legal support role, with hands-on experience drafting legal documents and/or court forms.
• Experience with document templates, document field code tools, or form building/configuration — strongly preferred.
• Confident working directly with clients: gathering requirements, managing follow-up, and setting realistic expectations.
• Exceptional attention to detail and a track record of highly accurate work in a detail-oriented environment.
• Strong ownership and judgment — able to work independently, act with urgency, and maintain high quality.
• Curious, adaptable, and eager to use AI tools to work more efficiently.
• Knowledge of Microsoft Office — Word, Outlook, etc.

Responsibilities

• Consult with clients who purchase custom template packages, gathering requirements, translating them into build instructions, uploading templates into client accounts, testing, and driving improvements during post-completion feedback.
• Execute template building and template quality assurance based on established standards (court & authority forms, starter and custom templates).
• Troubleshoot complex technical issues and serve as the final decision-maker on template readiness before release to clients.
• Research, design, build, and maintain court captions across areas of law and jurisdictions using Smokeball’s configuration application, collaborating with clients to capture caption needs.
• Configure and deliver new-firm letterhead during onboarding, plus paid letterhead customizations, building reusable solutions for formatting control across templates.
• Work with the Legal Product Operations Manager to maintain Smokeball’s library of 20,000+ forms, using client data and jurisdiction changes to prioritize updates.
• Coordinate with template-building contractors, answer questions, review work, and provide feedback.
• Adopt AI and automation tools to accelerate template development and discern when to use traditional templates vs AI-assisted drafting.
• Partner with Legal Engineering, Product, and Client Success to resolve issues, improve tooling/workflows, and uphold quality standards.
• Define and evolve template quality standards, surface gaps/risks, and drive processes to reduce rework and scale over time.

Skills

Drafting documents

Client communication

Attention to detail

Independent work

AI tools usage

Tools

Microsoft Office Word

Outlook

Job description

Smokeball in Chicago, IL seeks a paralegal/legal assistant to craft polished document templates and solve complex formatting challenges. You will merge legal expertise with technology to help law firms build high-quality templates that meet client needs.

You’ll act as the final quality checkpoint, reviewing work by contractors before it reaches clients, and collaborate with Legal Engineering, Product, and client teams to refine tools and processes.