AI-Driven Kanban Delivery Manager

Inizio Evoke; Tempe (AZ); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Flexible benefits

Learning opportunities

Tailored development

Job summary

Inizio Evoke in Tempe, AZ, seeks a mid-level Technical Delivery Manager to run day-to-day support delivery with a disciplined Kanban process across technical support, platform, product, and engineering teams.

The ideal candidate is organized, technically fluent, and able to follow engineering discussions, track dependencies, and escalate risks, while supporting AI-enabled delivery practices and growth opportunities.

Qualifications

• 4+ years of experience in technical delivery management, project management, agile operations, support operations, or delivery coordination.
• Experience supporting software, platform, product, developer-facing, or technical support teams.
• Hands-on experience maintaining Kanban or Agile workflows and driving task follow-through.
• Experience preparing meeting notes, action logs, delivery updates, and status reports.

Responsibilities

• Own daily Kanban board health for support and delivery operations.
• Maintain visibility into intake, backlog, active work, blockers, aging items, dependencies, and completed work.
• Ensure tickets have clear owners, current status, priority, next step, and target timing where applicable.
• Monitor work-in-progress and surface bottlenecks before they become delivery risks.
• Keep tools such as ZenHub, Jira, GitHub Projects, or similar platforms current and useful.
• Coordinate routine technical support work across platform, product, engineering, and support stakeholders.
• Help capture, triage, categorize, and route incoming support requests.
• Track follow-through on incidents, support issues, operational tasks, and handoffs.
• Partner with technical leads to clarify scope, sequencing, dependencies, and blockers.
• Identify lightweight process improvements that improve flow, accountability, and response consistency.
• Facilitate standups, Kanban reviews, backlog refinement, weekly planning, and status checkpoints.
• Keep meetings focused, action-oriented, and tied to current delivery priorities.
• Capture decisions, next steps, owners, and due dates for asynchronous follow-through.
• Prepare weekly updates on progress, priorities, blockers, backlog health, risks, and support needs.
• Escalate unresolved blockers and high-priority risks with enough context for leadership action.
• Follow technical discussions and ask clarifying questions when scope, priority, or ownership is unclear.
• Support workflows connected to automation, AI-assisted support, and agentic AI development practices.
• Use delivery data and board hygiene to improve leadership visibility and team decision-making.

Skills

Kanban

Agile

Delivery management

Stakeholder communication

Tools

ZenHub

Jira

GitHub Projects

Job description

Inizio Evoke in Tempe, AZ, seeks a mid-level Technical Delivery Manager to run day-to-day support delivery with a disciplined Kanban process across technical support, platform, product, and engineering teams.

The ideal candidate is organized, technically fluent, and able to follow engineering discussions, track dependencies, and escalate risks, while supporting AI-enabled delivery practices and growth opportunities.