AI-Driven IT Intern: Data & Cloud Support (Part-Time)

Cascade Energy, LLC; Portland (OR); Hybrid; USD 28,000 - 41,000; Part time

Job summary

Cascade Energy, LLC is seeking an Information Technology Intern. This part-time role (up to 20 hrs/week) is based in our downtown Portland, OR office with a 50% remote option, designed for a motivated junior or senior IT/CS student eager to gain real-world experience.

You will assist with entry-level help desk tasks, write basic SQL queries for reporting, and shadow senior team members on AI, data, and cloud projects. The internship emphasizes hands-on learning and professional growth.

Qualifications

• Currently pursuing or recently completed coursework toward a degree in Information Technology, Computer Science, Information Systems, or related field.
• Basic understanding of computer hardware, operating systems, networking concepts, and common business applications.
• Familiarity with Microsoft 365, Windows operating systems, collaboration tools, cloud-based platforms, and ticketing or asset management systems preferred.
• Strong troubleshooting, analytical, and problem-solving skills, with curiosity and a willingness to learn.
• Excellent communication and customer service skills, with the ability to explain technical information clearly to non-technical users.
• Highly organized, detail-oriented, and able to manage multiple tasks and priorities with appropriate follow-through.
• Ability to work independently while contributing effectively in a collaborative, distributed team environment.
• Interest in energy efficiency, sustainability, decarbonization, or mission-driven work is a plus.
• Comfort using AI tools responsibly and thoughtfully to improve productivity, documentation, and problem solving is a plus.

Responsibilities

• Provide entry-level help desk and user support, assisting employees with common hardware, software, login, password reset, and access request issues under the guidance of senior IT staff.
• Write basic to intermediate SQL queries, organize data for reporting, and help test and validate data in internal systems, flagging inconsistencies as needed.
• Shadow senior team members on small SQL, reporting, AI, and data-related projects to learn how technology tools support business decisions.
• Experiment with approved AI tools under supervision to identify opportunities to automate repetitive tasks, such as ticket categorization, FAQ responses, or other routine IT workflows.
• Update, organize, and maintain IT documentation, FAQs, and step-by-step guides for common user questions and support processes.
• Participate in team meetings and small projects, contributing ideas from coursework in databases, AI, systems, or cloud platforms while gaining exposure to basic cloud monitoring, permissions review, and configuration tasks.

Skills

Help desk basics

SQL basics

Cloud concepts

AI curiosity

Team collaboration

Communication skills

Education

Pursuing IT/CS degree or related field

Tools

Microsoft 365

Windows OS

Cloud platforms

Ticketing systems

Job description

Cascade Energy, LLC is seeking an Information Technology Intern. This part-time role (up to 20 hrs/week) is based in our downtown Portland, OR office with a 50% remote option, designed for a motivated junior or senior IT/CS student eager to gain real-world experience.

You will assist with entry-level help desk tasks, write basic SQL queries for reporting, and shadow senior team members on AI, data, and cloud projects. The internship emphasizes hands-on learning and professional growth.