AI-Driven Internal Systems Orchestrator (Remote)

PVH (Tommy Hilfiger/Calvin Klein); United States; On-site; USD 150,000 - 190,000; Full time

Job summary

Neon One seeks a Manager, Internal Systems & AI Orchestration to own the strategy, architecture, and health of our Revenue Operations tech stack, including Salesforce, NetSuite, Data360/Snowflake, and Agentforce. You will manage a Salesforce Administrator and guide AI-driven workflows across GTM teams.

You’ll collaborate with Customer Success, Support, Sales, and Finance to translate objectives into scalable solutions, while enforcing data governance and security standards across integrations.

Qualifications

• 5+ years managing complex GTM and finance systems infrastructure (CRM, ERP, automation).
• Proven experience managing people, projects, and vendor relationships.
• Hands-on experience implementing or managing autonomous AI agents in a live enterprise environment – Salesforce Agentforce strongly preferred.
• Deep technical expertise in Salesforce administration and configuration, NetSuite, and data platforms (Data360/Snowflake).
• Experience with Salesforce Revenue Cloud is an asset.
• Proficiency in prompt engineering and agentic logic design.

Responsibilities

• Lead the strategy, vision, and roadmap for all GTM and finance systems, including the optimization and integration of Salesforce, NetSuite, Data360, and Agentforce.
• Serve as a strategic business partner to Customer Success, Support, Sales, and Finance leadership, translating revenue objectives into technical roadmaps.
• Manage the Salesforce CRM Administrator and oversee day-to-day operations while upskilling the role.
• Own the full lifecycle of Salesforce Agentforce agents: design, build, test, deploy, and optimize agent flows.
• Design complex system logic and prompts for autonomous agents and ensure data security and brand standards.
• Govern data governance and integrations, maintain a unified customer profile, and manage API/webhook connections.

Skills

Systems strategy

Leadership

Salesforce administration

NetSuite administration

Data platform expertise

Prompt engineering

AI governance

Vendor management

Communication

Education

Salesforce Admin Certification

NetSuite Certification

Tools

Salesforce

NetSuite

Data360/Snowflake

Agentforce

Job description

Neon One seeks a Manager, Internal Systems & AI Orchestration to own the strategy, architecture, and health of our Revenue Operations tech stack, including Salesforce, NetSuite, Data360/Snowflake, and Agentforce. You will manage a Salesforce Administrator and guide AI-driven workflows across GTM teams.

You’ll collaborate with Customer Success, Support, Sales, and Finance to translate objectives into scalable solutions, while enforcing data governance and security standards across integrations.