AI-Driven HR Transformation Lead

Global Payments Inc.; Charlotte (NC); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Global benefits

Career growth within a global business

Learning & development

Supportive, inclusive team environment

Community & charity initiatives

Global employee assistance program

Global recognition platform

Job summary

Global Payments Inc. is seeking an AI Lead to drive the integration of artificial intelligence across our HR transformation agenda.

You will shape and deliver the HR AI roadmap, ensuring systems, processes, and data foundations support AI-driven capabilities with strong governance and ethical standards. You will work across HR, IT, Data, Risk, and vendors to embed AI into core HR services and future-proof our operating model.

Qualifications

• Minimum of 8 years of experience in AI, emerging technology, and risk & compliance.
• Experience embedding ethical and regulatory standards into AI initiatives.
• Hybrid position with minimum 3 days onsite, at East Coast offices including Charlotte, NC.

Responsibilities

• Define and own the HR AI roadmap aligned to business and HR strategy.
• Drive end-to-end delivery of HR AI initiatives from concept to deployment and scaling.
• Ensure HR data, processes, and systems are structured to support AI and automation.
• Establish AI governance frameworks within HR and ensure data privacy and regulatory compliance.
• Drive adoption of AI solutions across HR teams and end users.
• Track performance and ROI of AI initiatives and stay current on AI trends.

Skills

AI

emerging technology

risk & compliance

Education

Bachelor's degree in Information Technology or related field

Tools

HCM

case management

knowledge systems

Job description

Global Payments Inc. is seeking an AI Lead to drive the integration of artificial intelligence across our HR transformation agenda.

You will shape and deliver the HR AI roadmap, ensuring systems, processes, and data foundations support AI-driven capabilities with strong governance and ethical standards. You will work across HR, IT, Data, Risk, and vendors to embed AI into core HR services and future-proof our operating model.