AI-Driven Healthcare Operations Leader

UniversaCare Inc.; New York (NY); On-site; USD 140,000 - 200,000; Full time

Job summary

UniversaCare Inc. is seeking an experienced Director of Operations to own daily operations, ensuring the company runs efficiently, compliantly, and profitably.

This hands-on leader will manage people, compliance, finance, marketing, and systems while partnering with leadership on strategy and growth. The candidate should bring 5+ years of healthcare or home care operations leadership, a technology-driven mindset, and the ability to operate in a fast-paced environment.

Qualifications

• 5+ years of operations leadership, preferably in healthcare or home care.
• Strong leadership, organizational, and problemsolving skills.
• Experience with operational systems, reporting tools, and compliance management.
• Knowledge of AxisCare, HHA Exchange, or similar platforms is a plus.
• AIfocused and technologydriven approach preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Own day-to-day operations across clinical, administrative, and corporate functions.
• Review payroll, manage billing and AR, track productivity, overtime, and KPIs; deliver concise executive summaries.
• Oversee outreach, lead conversion, CRM accuracy, and digital presence; drive accountability through standups and reporting.
• Full authority over hiring, firing, compensation, PTO, onboarding/offboarding, and performance management.
• Lead DOH and regulatory oversight, audits, CQI reports, and ensure readiness at all times.
• Negotiate contracts, manage office operations, approve supply requests, and oversee leasing/facilities.
• Manage Microsoft Admin, Teams, healthcare platforms, provisioning/deprovisioning, and ensure scalability/security.
• Provide decisionready summaries across finance, marketing, staffing, and compliance; escalates only material risks.

Skills

Healthcare ops experience

Leadership

Problem solving

Executive communication

Bilingual Spanish

Tools

AxisCare

HHA Exchange

Microsoft 365 / Teams

Job description

UniversaCare Inc. is seeking an experienced Director of Operations to own daily operations, ensuring the company runs efficiently, compliantly, and profitably.

This hands-on leader will manage people, compliance, finance, marketing, and systems while partnering with leadership on strategy and growth. The candidate should bring 5+ years of healthcare or home care operations leadership, a technology-driven mindset, and the ability to operate in a fast-paced environment.