AI-Driven Enterprise Transformation Leader

Zendesk Group; United States; On-site; USD 150,000 - 200,000; Full time

Job summary

A leading SaaS company in the United States seeks an innovative leader to drive enterprise transformation initiatives. This role requires over 15 years of leadership experience, with a focus on AI-driven process innovation and operational excellence. The ideal candidate will influence executive leadership and foster alignment across functions. Responsibilities include developing frameworks for agile operations and mentoring teams in automation and innovation. This role is pivotal in redefining business processes and enhancing overall efficiency.

Qualifications

• 15+ years of leadership experience in enterprise transformation or operational excellence.
• Expertise in AI/ML-powered process re-engineering and automation programs.
• Demonstrated ability to influence executive teams and foster consensus.

Responsibilities

• Lead enterprise-wide transformation initiatives focused on business value.
• Develop frameworks that enhance alignment across business units.
• Mentor teams emphasizing growth in AI competencies and operational excellence.

Skills

Leadership

AI/ML process re-engineering

Business model innovation

Operational excellence

Strategic thinking

Job description

A leading SaaS company in the United States seeks an innovative leader to drive enterprise transformation initiatives. This role requires over 15 years of leadership experience, with a focus on AI-driven process innovation and operational excellence. The ideal candidate will influence executive leadership and foster alignment across functions. Responsibilities include developing frameworks for agile operations and mentoring teams in automation and innovation. This role is pivotal in redefining business processes and enhancing overall efficiency.