AI-Driven Digital Experience Strategist

The Blue Venture Fund; Yardley (Bucks County); On-site; USD 120,000 - 170,000; Full time

Job summary

EVERSANA is seeking a Digital Experience & Innovation Strategist to lead strategy, design, and optimization of employee experiences across intranet, digital channels, and emerging conversational experiences.

The role applies human-centered design, design thinking, and service design to shape future concepts, create intuitive experiences, and deliver meaningful engagement and business impact. You will manage timelines, be hands-on, and detail-oriented.

Qualifications

• Experience with large agencies or enterprises and strong strategy writing.
• Internal communications experience.
• Ability to translate concepts into actionable roadmaps.

Responsibilities

• Lead strategy, design, and optimization of employee experiences across intranet and digital channels.
• Apply human-centered and service design to identify opportunities and drive business impact.
• Develop journey maps, architectures, prototypes, and innovative solutions.

Skills

Digital strategy

Conversational UX

Experience architecture

Journey design

Human-centered design

Service design

Prototyping

AI-enabled experiences

Continuous improvement

Public speaking/communication

Tools

PowerPoint

Figma

Job description

EVERSANA is seeking a Digital Experience & Innovation Strategist to lead strategy, design, and optimization of employee experiences across intranet, digital channels, and emerging conversational experiences.

The role applies human-centered design, design thinking, and service design to shape future concepts, create intuitive experiences, and deliver meaningful engagement and business impact. You will manage timelines, be hands-on, and detail-oriented.