AI-Driven Compliance Program Manager

CivicPlus; United States; On-site; USD 104,000 - 157,000; Full time

Job summary

CivicPlus is seeking a Compliance Program Manager to bring structure and momentum to R&D governance. You will define intake, prioritization, tracking, and reporting across teams; build trackers, dashboards, and AI-assisted workflows; coordinate compliance activities across departments; and serve as primary contact for audits.

Success means documented standards adopted by R&D, a single source of truth for status and commitments, and audit-ready records.

Qualifications

• 3+ years of program or project management experience supporting security, compliance, infrastructure, engineering, or technology operations teams.
• Demonstrated experience establishing program management standards, processes, and tooling.
• Direct experience with InfoSec and/or regulatory compliance frameworks such as CJIS, HIPAA, GovRAMP/FedRAMP, SOC 2, or PCI-DSS.

Responsibilities

• Establish, document, and own program management standards for R&D, including work intake, prioritization, status reporting, escalation paths, and change management
• Build and maintain a single source of truth for program status, consolidating scattered spreadsheets and one-off trackers into consistent tooling and leadership-ready dashboards
• Drive alignment across R&D teams on shared priorities, dependencies, and ownership, facilitating cross-functional working sessions and driving action items to closure
• Introduce automation and AI-assisted workflows to reduce manual effort in tracking, documentation, evidence collection, and status reporting
• Own the program calendar, including audits, attestations, remediation deadlines, training renewals, and infrastructure and release milestones, with regular status reporting to leadership
• Coordinate compliance program activities for applicable CivicPlus products, tracking requirements, owners, deadlines, gaps, remediation activities, and ongoing obligations
• Maintain compliance and program documentation, policies, procedures, evidence, and records in an organized, audit-ready manner
• Track findings, exceptions, risks, and remediation plans, following up with owners and escalating blockers when appropriate
• Support audits, third-party assessments, customer security questionnaires, and RFP responses by coordinating documentation and gathering evidence across teams
• Monitor changes to applicable security and compliance requirements and work with stakeholders to evaluate and address their impact on CivicPlus products and processes
• Partner with R&D teams to translate complex regulatory and security standards into clear, actionable technical and operational requirements
• Oversee routine compliance checks for technical teams, including periodic access reviews and system configuration verification
• Develop and continuously improve repeatable internal processes so program practices persist beyond any single initiative or team member
• Serve as the central point of contact for internal program coordination, escalating technical, legal, security, or policy questions to the appropriate subject matter experts

Skills

Program management

PM standards

Compliance frameworks

Cross-functional coordination

Dashboards

AI tooling

Influence without authority

Communication

Organization

Education

Bachelor's degree preferred

Job description

CivicPlus is seeking a Compliance Program Manager to bring structure and momentum to R&D governance. You will define intake, prioritization, tracking, and reporting across teams; build trackers, dashboards, and AI-assisted workflows; coordinate compliance activities across departments; and serve as primary contact for audits.

Success means documented standards adopted by R&D, a single source of truth for status and commitments, and audit-ready records.