AI-Driven Claims Triage Specialist

Argonaut Management Services, Inc; Omaha (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

Argo Group in Omaha, NE seeks a Triage Specialist to join our team for a 6:00am - 3:00pm CT shift with a one-hour meal break. This is an in-office role requiring on-site presence at a designated office to efficiently set up and assign new workers' compensation claims as customers report them.

The position offers opportunities to learn and grow within the insurance industry, including potential advancement to Claims Trainee roles.

Qualifications

• Experience performing clerical support for claims processing.
• Ability to screen calls and route to the correct party.
• Experience handling claims data entry and filing.

Responsibilities

• Under technical direction and within standard limits provide clerical support to claims adjusters to facilitate timely and accurate intake and assignment of workers' compensation claims.
• Update new and existing claims in claims database and contact brokers as needed.
• Screen all incoming phone calls, assess and assign out to proper party.
• Prepare written correspondence.
• Print attached backup documentation/invoice and mail checks.
• Electronic and paper filing as needed.
• Determining coverage and adjuster assignment.
• Investigating the claim by contacting claimants and insured.
• Processing mail.

Job description

Argo Group in Omaha, NE seeks a Triage Specialist to join our team for a 6:00am - 3:00pm CT shift with a one-hour meal break. This is an in-office role requiring on-site presence at a designated office to efficiently set up and assign new workers' compensation claims as customers report them.

The position offers opportunities to learn and grow within the insurance industry, including potential advancement to Claims Trainee roles.