AI-Driven Business Process Transformation Senior Manager

CBRE, Inc.; Dallas (TX); Hybrid; USD 110,000 - 120,000; Full time

Job summary

CBRE, Inc. in Dallas seeks a Sr Manager, Business Process Transformation to serve as a strategic partner for AI-driven improvements across accounting and finance.

You will lead high-impact transformation initiatives, build scalable operating models, and drive transparency and performance through hands-on project leadership and process innovation. This hybrid role collaborates with cross-functional teams, owners and platform teams to design new processes, roadmaps, metrics, and governance.

Qualifications

• Bachelor’s degree (BA/BS) required; 5+ years in process improvement, project support, or property accounting.
• Ability to analyze complex business processes and data flows; skilled in creating process maps, reports, and manuals.
• Strong problem-solving; able to navigate ambiguity and deliver results in a matrixed environment.
• Proficiency in Microsoft Office; familiarity with AI tools and Power BI preferred.

Responsibilities

• Lead AI transformation projects and partner with cross-functional teams.
• Develop roadmaps and rollout plans; align scope, timelines, resources.
• Identify resources to deliver projects using the Agentic AI platform.
• Redesign processes with AI; establish testing, validation and release procedures.
• Drive user adoption and define success metrics for initiatives.
• Prepare updates and run workshops with stakeholders.
• Coordinate reviews with partners on new controls and AI literacy training.
• Design process metrics and SLAs within the Agentic AI platform.
• Oversee issue resolution during hyper-care; escalate to leadership as needed.
• Build relationships with clients, business units, platform teams.
• Ensure project completion, cost management, and savings realization.

Skills

Process improvement

Project support

Property accounting

Power BI

Microsoft Office

Education

Bachelor’s degree

Tools

Power BI

Microsoft Office

Job description

CBRE, Inc. in Dallas seeks a Sr Manager, Business Process Transformation to serve as a strategic partner for AI-driven improvements across accounting and finance.

You will lead high-impact transformation initiatives, build scalable operating models, and drive transparency and performance through hands-on project leadership and process innovation. This hybrid role collaborates with cross-functional teams, owners and platform teams to design new processes, roadmaps, metrics, and governance.