AI-Driven Business Process Analyst

US Tech Solutions; Atlanta (GA); On-site; USD 76,429 - 114,712; Part time

Job summary

US Tech Solutions is seeking a results-driven business process analyst to map, document, and optimize end-to-end processes with a focus on automation and AI-enabled solutions. You will partner with cross-functional stakeholders to translate insights into actionable requirements and help design scalable workflows that drive efficiency and positive customer and employee experiences.

In this contract role, you will evaluate process effectiveness, lead continuous improvement initiatives, and support

Qualifications

• 5+ years of experience in business process analysis, process improvement, or a related field.
• Experience with process mapping, workflow analysis, and process modeling techniques.
• Strong stakeholder management, communication, and influencing skills.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Visio.

Responsibilities

• Conduct detailed business process mapping and documentation, emphasizing automation opportunities and AI/agent-based enablement.
• Translate business process insights into structured requirements, decision points, and inputs that support automation and AI-driven solutions.
• Design and recommend optimized processes and workflows that improve efficiency, productivity, and customer and employee experiences.
• Partner with cross-functional stakeholders to align on process changes and implement process improvement initiatives.
• Evaluate end-to-end processes to identify gaps, inefficiencies, and opportunities for optimization.
• Support the design of scalable, repeatable business processes that enable automation and intelligent workflow execution.
• Facilitate stakeholder alignment and adoption of process improvements through effective communication and influence.
• Monitor implemented solutions and recommend enhancements based on performance outcomes and business needs.
• Contribute to the development and refinement of processes, systems, and automation-enabled products.

Skills

Process analysis

Process mapping

Workflow analysis

Automation opportunities

AI readiness

Stakeholder mgmt

Analytical thinking

Requirements translation

Cross-functional collab

Documentation

Education

High School Diploma

Tools

Excel

PowerPoint

Visio

Job description

US Tech Solutions is seeking a results-driven business process analyst to map, document, and optimize end-to-end processes with a focus on automation and AI-enabled solutions. You will partner with cross-functional stakeholders to translate insights into actionable requirements and help design scalable workflows that drive efficiency and positive customer and employee experiences.

In this contract role, you will evaluate process effectiveness, lead continuous improvement initiatives, and support