AI-Driven Banking Transformation Manager

EY; New York (NY); On-site; USD 128,000 - 257,000; Full time

Job summary

EY is seeking a Manager for its CCSB Banking practice in the US, focusing on wholesale and commercial credit transformation. Lead multi-month programs, drive end-to-end workstreams, and manage client relationships with senior leadership.

Ideal candidates bring experience in corporate or commercial banking, plus a track record in transformation, operating model design, and data-driven insights. Expect travel up to 60% and strong emphasis on AI-enabled delivery.

Qualifications

• A bachelor’s degree plus approximately 5-9 years of related work experience (or a master’s degree plus approximately 4-8 years), including time in a delivery-leadership or people-leadership capacity
• Relevant experience through one of two tracks: consulting, advisory or transformation project delivery, ideally within corporate or commercial banking; or hands-on experience in corporate, commercial or SME banking, bank operations, lending operations, or middle-office functions, with experience owning a workstream/initiative end-to-end or managing and developing others
• Demonstrated experience across several of the following: operating model design; product/process design or operations management for banking products across the credit or deposit lifecycle; change-the-bank or transformation program strategy and delivery; current-/future-state assessment and gap analysis; channel transformation; core platform transformation; or core system conversions and client migrations

Responsibilities

• Lead delivery of a project workstream end-to-end, owning the quality, budget and timeliness of work products
• Manage and motivate a team of 3-4 consultants, providing regular, constructive coaching and feedback
• Own the day-to-day client relationship for your workstream as a direct, trusted point of contact
• Develop an in-depth understanding of clients’ needs and goals to help shape solutions, not just execute a plan
• Drive the analysis behind the story – current-/future-state assessments, operating model designs, benchmarking and business cases – and know when to challenge the data
• Support business growth by contributing to RFP responses, proposals, points of view and other go-to-market materials, alongside client delivery work
• Contribute to internal EY initiatives and practice collateral

Skills

Delivery leadership

People leadership

Client relationship management

AI tools usage

Banking knowledge

Project management

Communication skills

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft Copilot

Claude

Replit

Job description

EY is seeking a Manager for its CCSB Banking practice in the US, focusing on wholesale and commercial credit transformation. Lead multi-month programs, drive end-to-end workstreams, and manage client relationships with senior leadership.

Ideal candidates bring experience in corporate or commercial banking, plus a track record in transformation, operating model design, and data-driven insights. Expect travel up to 60% and strong emphasis on AI-enabled delivery.