AI-Driven Auto Sales Agent: Book Appointments

AutoNation; Irving (TX); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

401k matching

Health insurance (medical, dental, and

Vision coverage

Maternity benefits

Associate purchase/discount programs

YouDecide deals and discounts

DRVPNK cancer charity support

Job summary

AutoNation in Irving, TX is seeking an Operations Center – Sales Agent to be the first contact for customers shopping for their next vehicle. You will build relationships, answer questions, uncover needs, and guide shoppers through the buying journey while scheduling appointments with dealership teams.

This role uses AI-assisted technology, CRM tools, and modern communication platforms to deliver a best-in-class customer experience and help customers find the right vehicle.

Qualifications

• Customer-focused with a sales mindset.
• Excellent communicators who build relationships.
• Organized and detail-oriented, able to manage multiple inquiries.

Responsibilities

• Engage customers shopping for a vehicle through internet, phone, and digital inquiries.
• Respond quickly to new leads using phone, text, email, and AI-assisted messaging.
• Build rapport and identify each customer's vehicle needs, budget, and purchase timeline.
• Provide product information and answer customer questions.
• Schedule showroom appointments with dealership sales teams.
• Follow up with customers to increase appointment show rates.
• Accurately document all customer interactions in the CRM.
• Consistently achieve productivity, appointment, and customer experience goals.

Skills

Customer-focused

Competitive

Excellent communicators

Organized

Coachable

Performance-based incentives

Job description

AutoNation in Irving, TX is seeking an Operations Center – Sales Agent to be the first contact for customers shopping for their next vehicle. You will build relationships, answer questions, uncover needs, and guide shoppers through the buying journey while scheduling appointments with dealership teams.

This role uses AI-assisted technology, CRM tools, and modern communication platforms to deliver a best-in-class customer experience and help customers find the right vehicle.