AI-Driven AML Process Design Leader

Bank of America; Pennington (NJ); On-site; USD 113,000 - 157,000; Full time

Job summary

Bank of America is seeking a strategic Process Design leader with an emphasis on AI adoption and governance to shape the AML operating model. The role requires influencing stakeholders across levels and delivering end-to-end process improvements in a complex enterprise environment.

You will design target-state processes, implement human-in-the-loop controls, and drive continuous improvement while collaborating with Change Management and Process Design executives.

Qualifications

• 5 years of process design experience with strong delivery mindset.
• Knowledge of AI-enabled operating models and AI governance frameworks.
• Excellent verbal and written communication with ability to influence stakeholders at all levels.

Responsibilities

• Implements complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
• Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
• Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
• Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits
• Leads the development of enterprise change management deliverables for material projects including detailed business and systems analysis, process changes, risk assessments, control plans, and related artifacts

Skills

Process Design

Business & systems analysis

AI adoption

Agentic AI orchestration

Human-in-the-loop frameworks

Process Simplification

Reporting

Business Analysis

Critical Thinking

Strategic Thinking

Conflict Management

Influencing & stakeholder management

Job description

Bank of America is seeking a strategic Process Design leader with an emphasis on AI adoption and governance to shape the AML operating model. The role requires influencing stakeholders across levels and delivering end-to-end process improvements in a complex enterprise environment.

You will design target-state processes, implement human-in-the-loop controls, and drive continuous improvement while collaborating with Change Management and Process Design executives.