AI & Digital Transformation Leader

Italian Home For Children

Boston (MA)

On-site

USD 110,000 - 120,000

Full time

14 days+

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Job summary

Italian Home for Children in Jamaica Plain (Boston, MA) seeks an innovative AI & Business Systems Manager to lead the adoption of AI, automation, and business technologies that boost efficiency and mission impact.

You will streamline workflows, rationalize software, and maximize Microsoft 365, including Copilot, SharePoint, Teams, Power Platform, and Power BI. This role also helps establish an AI learning institute to train staff and support other nonprofit organizations.

Qualifications

Bachelor’s degree in computer science, Information Technology, Information Systems, or related field.
Minimum of 5-7 years of experience in business systems, digital transformation, technology consulting, solution architecture, or related roles.
Demonstrated expertise with Microsoft 365, Power Platform, business process automation, and AI technologies.
Experience leading complex, cross-functional projects from concept through implementation.
Strong project and stakeholder management skills.
Excellent verbal, written, and presentation skills.
Ability to communicate technical concepts clearly to non-technical audiences.
Comfort working independently and successfully navigating ambiguity.
Strong problem-solving, relationship-building, and change management capabilities.
Maintain strictest confidentiality regarding clients and employees; adhere to all HIPPA regulations.

Responsibilities

Lead the development and execution of the organization’s AI, automation, and digital transformation strategy.
Identify opportunities to reduce administrative effort, improve workflows, and increase organizational productivity through AI and technology solutions.
Evaluate and rationalize software applications to reduce technology costs and eliminate redundant systems.
Maximize the organization’s investment in Microsoft 365, including Copilot, SharePoint, Teams, Power Platform, Power BI, OneDrive, and related technologies.
Design and implement scalable business systems, workflows, and solution architectures that support clinical, educational, administrative, and fundraising operations.
Apply Agile project management methodologies to deliver technology initiatives with clear milestones, deliverables, and measurable outcomes.
Partner with leadership, program, clinical, development, finance, and operations teams to identify and prioritize business needs.
Develop AI-enabled approaches to support grant research, proposal development, outcome reporting, knowledge management, and fundraising effectiveness.
Ensure AI and technology initiatives align with privacy, security, compliance, and ethical standards applicable to healthcare and nonprofit organizations.
Design and deliver staff training programs to increase AI literacy, technology adoption, and digital skills across the organization.
Help establish and grow an AI learning and innovation institute that provides training, implementation guidance, and best practices for nonprofit behavioral health, educational, and human serviced organizations seeking to adopt AI and automation technologies.