AI Deployment & Customer Success Engineer

Cognition; City of Syracuse (NY); Hybrid; USD 80,000 - 100,000; Full time

Job summary

An AI technology company in Syracuse is seeking a Deployed Engineer to work closely with customers and maximize the value of their AI platforms. This role requires strong engineering skills and the ability to navigate customer integrations effectively. Candidates should demonstrate exceptional performance in their fields and possess strong communication skills. The position involves significant customer interaction, requiring flexibility and a solution-oriented mindset. Willingness to travel 25-50% is expected.

Qualifications

• Strong engineering foundation from a rigorous technical environment.
• Demonstrated track record of exceptional performance in various pursuits.
• Self‑directed; no need for managerial direction.

Responsibilities

• Own all technical aspects of the customer lifecycle.
• Work closely with customers to understand their technical challenges.
• Build relationships with engineering teams for product integration.

Skills

Engineering foundation

Strong communication skills

Advanced modern programming language

Job description

An AI technology company in Syracuse is seeking a Deployed Engineer to work closely with customers and maximize the value of their AI platforms. This role requires strong engineering skills and the ability to navigate customer integrations effectively. Candidates should demonstrate exceptional performance in their fields and possess strong communication skills. The position involves significant customer interaction, requiring flexibility and a solution-oriented mindset. Willingness to travel 25-50% is expected.