AI Deployment Architect — Supply Chain

Didero; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation and equity

Medical, dental, and vision insurance

Unlimited PTO

Monthly wellness stipend via ClassPass

Tech equipment for your setup

Catered lunches

Job summary

Didero is hiring an AI Deployment Strategist to help customers transform procurement workflows by deploying AI agents into live operations. You will map processes, design implementation plans, and guide deployments from kickoff through long-term success.

The role combines strategy, product, and operations with hands-on configuration and testing of AI agents. Success comes from walking into messy processes, mapping them precisely, and running tight, structured implementations.

Qualifications

• 4–7+ years of experience in management/strategy consulting, project/program management, or customer success.
• Proven experience leading complex customer deployments.
• Strong communicator with experience presenting to senior stakeholders.
• Comfortable getting up to speed quickly on APIs, integrations, and agentic AI.

Responsibilities

• Own the end-to-end customer journey post-sale, from deployment scoping through full adoption and value realisation.
• Lead AI agent implementations and onboarding from kickoff through production, translating customer supply chain workflows into scalable automations.
• Dig into customer processes in detail, understand the workflow, map it out, and identify exactly where and how automation should be applied.
• Develop deep expertise in how Didero’s agents work in production, configure, test, and tune agent behaviour directly, without always waiting on an engineering sprint.
• Act as a strategic advisor to procurement and operations stakeholders, identifying where expanded automation can drive the most ROI.
• Partner closely with Product and Engineering to surface customer-driven insights that shape the roadmap and improve real-world agent performance.
• Track and make explicit the business outcomes Didero’s agents deliver cost savings, cycle-time reduction, supplier risk mitigation to anchor retention and expansion conversations.
• Identify and develop expansion opportunities within your book of business, partnering with Sales on renewals and upsell.
• Build repeatable implementation playbooks and best practices as the team scales.

Skills

Project management

Stakeholder management

Strategic thinking

Client communication

Tools

APIs & integrations

Job description

Didero is hiring an AI Deployment Strategist to help customers transform procurement workflows by deploying AI agents into live operations. You will map processes, design implementation plans, and guide deployments from kickoff through long-term success.

The role combines strategy, product, and operations with hands-on configuration and testing of AI agents. Success comes from walking into messy processes, mapping them precisely, and running tight, structured implementations.