AI Delivery Lead — Program Manager

Insight Global; Smyrna (GA); On-site; USD 83,000 - 94,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA/DCFSA options

401k with employer matching

Paid time off

Job summary

Insight Global is seeking an experienced Delivery Manager to lead delivery for the Pro AI pod. The role focuses on planning, execution, governance and communication for a high-visibility AI initiative, acting as the pod's operating backbone.

You will drive agile ceremonies, manage blockers, establish governance, and prepare executive-ready updates for Senior Leadership and C-level audiences, while leveraging AI tools to improve planning and productivity.

Qualifications

• 7+ years of program/delivery management experience, including 3+ years leading agile delivery.
• Experience leading AI, ML, Data, or complex technical initiatives in a retail environment
• Proven track record delivering high-visibility programs with direct executive stakeholder exposure.
• Strong executive communication skills, both written and verbal, with the ability to distill complexity into clear messages and decisions.
• Demonstrated ability to influence without authority across cross-functional teams.
• Experience with risk/issue management, release management, and change adoption.

Responsibilities

• Own end-to-end delivery of the pod's roadmap, balancing scope, timeline, quality and risk.
• Drive agile ceremonies (planning, standups, reviews, retros) and act as scrum master to keep the team focused on goals.
• Lead backlog prioritization with product and engineering and proactively remove blockers.
• Establish governance and an operating rhythm: status cadences, decision logs, RAID logs, dependency tracking.
• Identify risks and issues early, drive mitigation, and escalates appropriately.
• Coordinate change and release management, including go-lives, rollouts, and adoption across teams.
• Prepare and present executive-ready updates, including dashboards, status reports, and decision briefs, for Senior Leadership and C-level audiences.
• Build relationships and manage conflicts across multiple leaders and cross-functional teams.
• Apply an AI-first mindset by using AI tools (Claude) to improve planning, reporting, documentation, and team productivity.

Skills

Executive communication

Stakeholder management

Agile delivery

AI/ML initiatives

Risk and issue management

Cross-functional collaboration

Jira management

Tools

Jira

Confluence

Smartsheet

Excel

PowerPoint

Job description

Insight Global is seeking an experienced Delivery Manager to lead delivery for the Pro AI pod. The role focuses on planning, execution, governance and communication for a high-visibility AI initiative, acting as the pod's operating backbone.

You will drive agile ceremonies, manage blockers, establish governance, and prepare executive-ready updates for Senior Leadership and C-level audiences, while leveraging AI tools to improve planning and productivity.