AI Delivery Lead for Enterprise Solutions

Concentrix CVG Customer Management Group Inc.; Bellevue (WA); Hybrid; USD 92,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off and holidays

Paid learning days

Job summary

Concentrix CVG Customer Management Group Inc. in Bellevue, WA is seeking an AI Technical Delivery Manager to lead enterprise AI programs, governance, and platform delivery.

You will coordinate with architects, engineers, and business stakeholders to define roadmaps and ensure secure, scalable AI solutions. The role requires strong leadership, deep knowledge of AI governance, model governance, and risk management, and the ability to drive outcomes in fast-moving environments while maintaining

Qualifications

• 8+ years of enterprise technology delivery experience.
• 8+ years leading transformational technology programs.
• 5+ years leading AI, cybersecurity, data governance, or cloud initiatives.
• Strong technical understanding of AI architecture, security controls, cloud platforms, enterprise integrations, and scalable solution design.
• Experience with Generative AI, Large Language Models, Agentic AI frameworks, and related governance controls.
• Ability to communicate complex concepts to executives and stakeholders.
• Preferred: Telecom experience.

Responsibilities

• Serve as the primary technical delivery lead for AI governance, cybersecurity, data security, and related initiatives.
• Embed with customer teams to assess processes, architecture, security posture, and AI readiness.
• Translate business problems into scalable engineering roadmaps and implementation plans.
• Own delivery from strategy and architecture through engineering, deployment, adoption, and value realization.
• Lead complex technical workstreams with aggressive timelines while upholding quality, security, and governance standards.
• Define and operationalize enterprise AI governance programs, decision frameworks, and risk controls.
• Ensure guardrails and responsible AI practices are embedded into solution design and delivery.

Skills

AI governance

Responsible AI

Model governance

AI risk management

AI ethics

Explainability

Transparency

Human-in-the-Loop controls

Autonomous workflows

Agentic AI frameworks

Job description

Concentrix CVG Customer Management Group Inc. in Bellevue, WA is seeking an AI Technical Delivery Manager to lead enterprise AI programs, governance, and platform delivery.

You will coordinate with architects, engineers, and business stakeholders to define roadmaps and ensure secure, scalable AI solutions. The role requires strong leadership, deep knowledge of AI governance, model governance, and risk management, and the ability to drive outcomes in fast-moving environments while maintaining