AI Delivery Director — Strategy, Delivery & Client Impact

CBIZ; Washington (District of Columbia); On-site; USD 150,000 - 210,000; Full time

Job summary

CBIZ, Inc. is seeking a Director, Delivery Lead to guide the execution of AI engagements across CBIZ Technology's client portfolio, ensuring delivery excellence, profitability, and client satisfaction.

This role coordinates cross-functional teams, aligns delivery with client objectives and regulatory considerations, and drives standard methodologies while modeling leadership and professional integrity.

Qualifications

• Bachelor's degree required.
• 8 years of experience in public accounting or related field.
• 6 years of supervisory experience.
• Active CPA or equivalent certification required.
• Ability to manage deadlines and multiple assignments.
• Willingness to travel as needed by client and business needs.
• Experience delivering AI, analytics, automation, or enterprise technology delivery engagements.

Responsibilities

• Lead end-to-end delivery of AI engagements, ensuring quality and scope.
• Provide oversight of project teams, delivery methodologies, resource allocation, and issue resolution.
• Collaborate with market development, architecture, engineering, and governance leaders to deliver integrated AI solutions.
• Manage client relationships, including status communication, risk mitigation, and escalation management.
• Drive delivery standards, process improvements, and reuse of leading practices across projects and teams.
• Support financial management of engagements, including forecasting, utilization, margin oversight, and change management.
• Model strong leadership, client service, and professional integrity in all work.

Skills

Leadership

Client relationships

Delivery management

Communication

Education

Master's degree in business, accounting, technology, project management, or related field

Bachelor's degree

Job description

CBIZ, Inc. is seeking a Director, Delivery Lead to guide the execution of AI engagements across CBIZ Technology's client portfolio, ensuring delivery excellence, profitability, and client satisfaction.

This role coordinates cross-functional teams, aligns delivery with client objectives and regulatory considerations, and drives standard methodologies while modeling leadership and professional integrity.