AI Data Engagement Manager - Healthcare & Life Sciences

Office Hours; San Francisco, New York (CA, NY); Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and equity

Medical, dental, and vision coverage

401(k)

Monthly wellness and fitness stipend

Paid time off policy and holidays

Annual company off-sites (various)

Job summary

Office Hours is seeking an Engagement Manager to own the execution and delivery of high-impact AI data generation and model improvement projects in healthcare and clinical domains. You will collaborate with customers and internal teams to ensure high-quality, fast, and reliable delivery.

We hire across seniority levels; more senior roles involve commercial strategy, deal scoping, and leadership responsibility, while junior roles focus on day-to-day execution within a growing team.

Qualifications

• 2-6 years owning outcomes in human data operations, consulting, strategy, or other fast-paced operationally heavy roles.
• Strong executor who enjoys owning complex projects end-to-end.
• Comfortable working with demanding, technical customers.
• Detail-oriented and quality-focused, especially in regulated environments.
• Clear, structured communicator across technical and non-technical audiences.
• Able to operate independently with accountability and urgency.
• We expect commercial acumen and leadership to grow with experience in this role, candidates at the senior level of this role should already demonstrate these skills.

Responsibilities

• Own a book of business, with accountability for revenue, margin, retention, and expansion.
• Lead end-to-end creation and delivery of advanced AI model training datasets.
• Coordinate distributed teams of clinical and life sciences experts.
• Maintain high quality standards through strong guidelines and QA processes.
• Improve operational systems to increase speed, quality, and consistency.
• For senior candidates: Own deal scoping, pricing, and expansions planning.
• For senior candidates: Own day-to-day customer relationships with foundation model companies, leading life sciences organizations, and research labs and act as a trusted partner.

Skills

Experience in data operations

Strong executor

Structured communicator

Commercial acumen

Independent with urgency

Job description

Office Hours is seeking an Engagement Manager to own the execution and delivery of high-impact AI data generation and model improvement projects in healthcare and clinical domains. You will collaborate with customers and internal teams to ensure high-quality, fast, and reliable delivery.

We hire across seniority levels; more senior roles involve commercial strategy, deal scoping, and leadership responsibility, while junior roles focus on day-to-day execution within a growing team.