Engagement Manager, AI Data & Healthcare Projects

Office Hours; San Francisco (CA); Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and equity

Medical, dental, and vision coverage

401(k)

Monthly wellness stipend

Paid time off and holidays

Annual company off-sites

Remote flexibility

Job summary

Office Hours is an on-demand expert network connecting organizations with trusted experts. As Engagement Manager, you will own AI data generation projects in healthcare, coordinating clinical teams and ensuring high-quality delivery.

The role offers exposure to customer strategy and commercial decision-making, with senior levels carrying greater ownership. This hybrid role is based in New York or San Francisco, requiring delivery across a book of business and regular collaboration with

Qualifications

• 2–6 years owning outcomes in human data operations, consulting, strategy, or other fast-paced operationally heavy roles.
• Strong executor who enjoys owning complex projects end-to-end.
• Comfortable working with demanding, technical customers.
• Detail-oriented and quality-focused, especially in regulated environments.
• Clear, structured communicator across technical and non-technical audiences.
• Able to operate independently with accountability and urgency.
• We expect commercial acumen and leadership to grow with experience in this role, candidates at the senior level should already demonstrate these skills.

Responsibilities

• Own a book of business, with accountability for revenue, margin, retention, and expansion.
• Lead end-to-end creation and delivery of advanced AI model training datasets.
• Coordinate distributed teams of clinical and life sciences experts.
• Maintain high quality standards through strong guidelines and QA processes.
• Improve operational systems to increase speed, quality, and consistency.
• For senior candidates: Own deal scoping, pricing, and expansions planning.
• For senior candidates: Own day-to-day customer relationships with foundation model companies, leading life sciences organizations, and research labs and act as a trusted partner.

Skills

Data operations

Project ownership

Client management

Regulatory compliance

Structured communication

Job description

Office Hours is an on-demand expert network connecting organizations with trusted experts. As Engagement Manager, you will own AI data generation projects in healthcare, coordinating clinical teams and ensuring high-quality delivery.

The role offers exposure to customer strategy and commercial decision-making, with senior levels carrying greater ownership. This hybrid role is based in New York or San Francisco, requiring delivery across a book of business and regular collaboration with