AI CX Deployment Engineer

Technical Source; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Technical Source is seeking three Mid-Level Deployment Engineers to focus on hands-on implementation work for mid-market customers. These roles will involve configuring, deploying, and managing workflows and AI bot configurations aimed at enhancing customer interactions.

Ideal candidates should have a solid engineering background, experience with conversational AI, and the ability to work effectively across teams. The positions are designed for engineers making progress into AI solution delivery.

Qualifications

• 2-5 years of experience in implementation or deployment engineering, preferably in enterprise SaaS.
• Experience implementing conversational AI, virtual agents, or chatbots.
• Ability to convert business requirements into configuration tasks.

Responsibilities

• Configure and deploy AI chat and voice bots for mid-market customers.
• Implement business rules and automation workflows.
• Collaborate with customer stakeholders for successful deployment.

Skills

Technical problem-solving skills

Hands-on experience with conversational AI

Familiarity with APIs and webhook concepts

Clear communication

Education

Engineering / Architecture Background

Tools

Cognigy

Cyara

Glean

Job description

Technical Source is seeking three Mid-Level Deployment Engineers to focus on hands-on implementation work for mid-market customers. These roles will involve configuring, deploying, and managing workflows and AI bot configurations aimed at enhancing customer interactions.

Ideal candidates should have a solid engineering background, experience with conversational AI, and the ability to work effectively across teams. The positions are designed for engineers making progress into AI solution delivery.