AI Consultant

Creatio; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Growth opportunities

Flexible work

Recognition

Innovative culture

Competitive compensation

Job summary

Creatio in Boston seeks an AI Consultant to help enterprises identify, design, and launch high-value AI agents. Sitting at the intersection of business consulting, AI strategy, and solution design, you’ll be a trusted advisor to customers—driving their AI strategies and creating adoption roadmaps.

You’ll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success to ensure agents are deployed, scaled, and delivering measurable ROI.

Qualifications

• Strong skills in business analysis, process design, value mapping and discovery.
• Familiar with modern LLMs, AI agent architecture and automation; comfortable with APIs.
• Experience in solution or AI consulting and customer-facing roles.
• Hands-on experience designing or launching AI-powered solutions or agents.
• Ability to translate business requirements into solution designs.
• Experience with enterprise customers and multiple stakeholders.
• Excellent executive communication and presentation skills.
• Strong analytical and systems thinking.
• Excellent spoken and written English.

Responsibilities

• Collaborate with customers to develop AI adoption roadmaps and identify opportunities.
• Understand customer domains to prioritize impactful AI use cases.
• Translate problems into solution concepts, requirements, and proposals with success metrics.
• Design AI agent solutions and redesign workflows around them.
• Define how AI agents integrate with CRM, ERP, SaaS, APIs and workflows.
• Prepare agent specifications and documentation for delivery teams.
• Collaborate with Sales, Customer Success, Product and Delivery teams.
• Support customer presentations and executive discussions on AI strategy.
• Stay up to date with emerging AI technologies and agentic trends.

Skills

Business analysis

Process design

Value mapping

Discovery

AI agent architecture

LLMs

APIs & integrations

Executive communication

English proficiency

Analytical thinking

Job description

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We're Looking For

AI Consultant to join our Boston office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.

Responsibilities

• Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
• Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
• Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
• Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
• Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
• Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
• Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
• Support customer presentations and executive discussions around AI strategy.
• Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.

Requirements

• Strong skills in business analysis, process design, value mapping, and discovery.
• Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
• Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
• Hands-on experience designing or launching AI-powered solutions or AI agents.
• Experience translating business requirements into solution designs.
• Experience working with enterprise customers and multiple stakeholders.
• Excellent executive communication and presentation skills.
• Strong analytical and systems thinking.
• Excellent spoken and written English.

What To Expect From Us

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.