AI Cloud Platform Operations Lead
Qualco Group
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Benefits offered by this job
Job summary
Quento Technologies S.A. seeks a highly motivated Technical Operations Lead for our AI Cloud Platform to oversee day-to-day operations, reliability, and support of a large-scale private AI cloud platform.
You will lead platform operations, ensure availability and performance, manage incidents and changes, and coordinate major escalations while driving improvements and readiness for new services. The role requires 5+ years in infra/ops and 3+ years in leadership, with Linux, Kubernetes, and
Qualifications
- 5+ years of experience in infrastructure, cloud, or platform operations.
- 3+ years in a technical lead or operations leadership role.
- Experience operating enterprise-scale or mission-critical platforms.
- Strong experience with Linux, Kubernetes, and private cloud environments.
- Experience supporting 24x7 operations, managing major incidents, and meeting SLAs.
- Experience with backup, disaster recovery, and business continuity practices.
- Strong stakeholder management and vendor coordination skills.
Responsibilities
- Lead platform operations and technical support.
- Ensure platform availability, performance, and service reliability.
- Own incident, problem, and change management processes.
- Coordinate major incident response and technical escalations.
- Maintain operational procedures, runbooks, and support models.
- Lead backup, restore, and disaster recovery testing.
- Monitor platform capacity, availability, and performance.
- Coordinate maintenance activities, upgrades, and vendor support.
- Drive root cause analysis and continuous improvement initiatives.
- Support operational readiness for new services and capabilities.
- Ensure activities comply with regulatory requirements and group policies.
Skills
Tools
Job description
Quento Technologies S.A. seeks a highly motivated Technical Operations Lead for our AI Cloud Platform to oversee day-to-day operations, reliability, and support of a large-scale private AI cloud platform.
You will lead platform operations, ensure availability and performance, manage incidents and changes, and coordinate major escalations while driving improvements and readiness for new services. The role requires 5+ years in infra/ops and 3+ years in leadership, with Linux, Kubernetes, and
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