AI Chatbot Analytics & Evaluation Specialist

Crossing Hurdles; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Crossing Hurdles in the United States seeks a results-driven Business Analyst to evaluate and optimize AI evaluation workflows. You will collaborate with cross-functional teams to map requirements and deliver actionable insights.

Ideal candidates hold a Bachelor's degree in a related field, display strong analytical and communication skills, and proficiently use Excel, SQL, Power BI or Tableau. Experience in requirements gathering and process mapping is a plus.

Qualifications

• Bachelor's degree in Business Administration, Finance, Computer Science, or related field.
• Experience as a Business Analyst or in a similar role.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Excel, SQL, Power BI, Tableau.

Responsibilities

• Evaluate and compare chatbot responses against defined criteria.
• Analyze outputs and conduct structured evaluations.
• Provide clear assessments to improve AI response quality.
• Collaborate with cross-functional teams to enhance evaluation processes.

Skills

Analytical thinking

Problem solving

Communication skills

Education

Bachelor's degree

Tools

Excel

SQL

Power BI

Tableau

Job description

Crossing Hurdles in the United States seeks a results-driven Business Analyst to evaluate and optimize AI evaluation workflows. You will collaborate with cross-functional teams to map requirements and deliver actionable insights.

Ideal candidates hold a Bachelor's degree in a related field, display strong analytical and communication skills, and proficiently use Excel, SQL, Power BI or Tableau. Experience in requirements gathering and process mapping is a plus.