AI Champions Community Lead

OpenAI, Inc.; New York (NY); Vor Ort; USD 216.000 - 264.000; Vollzeit

Zusammenfassung

OpenAI, Inc. is seeking a Community Programs Manager to grow the OpenAI Champion Network. You will own engagement and recognition programs and build systems to deliver reliable member experiences at scale.

You will work with AI Leaders across segments to shape programming, inform broader customer programs, and align with GTM and Customer Education priorities. If you thrive in a fast-paced setting and value data-driven decisions, this role is for you.

Qualifikationen

• Five+ years in customer success, community or program management.
• Experience taking programs from idea to launch and ongoing improvement.
• Ability to design scalable processes and automation.

Aufgaben

• Develop and run engagement and recognition programs to strengthen participation.
• Design personalized communications and member experiences for Champions.
• Build processes behind membership, events and program delivery with automation.
• Establish reliable data collection and use analytics to drive improvements.
• Lead cross-functional work with GTM on Champion recruitment and growth.

Kenntnisse

Customer success

Community management

Program management

AI programs

Jobbeschreibung

OpenAI, Inc. is seeking a Community Programs Manager to grow the OpenAI Champion Network. You will own engagement and recognition programs and build systems to deliver reliable member experiences at scale.

You will work with AI Leaders across segments to shape programming, inform broader customer programs, and align with GTM and Customer Education priorities. If you thrive in a fast-paced setting and value data-driven decisions, this role is for you.