AI Business Product Manager

PSEG.com; The Ironbound (NJ); Hybrid; USD 121,000 - 199,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Tuition reimbursement

Generous paid time off

Job summary

PSEG Services Corp is seeking an AI Business Product Manager (Technical) to identify, shape, prioritize, and drive AI-enabled business capabilities that deliver measurable enterprise value. You will bridge business operations, enterprise architecture, and AI delivery teams to translate priorities into scalable AI opportunities aligned with governance and technology capabilities.

The role is hands-on, supporting rapid experimentation, POC development, platform evaluation, and technical

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, CS, or related field.
• 8+ years of experience in product management, business architecture, digital transformation, technology delivery, or AI initiatives.
• Experience with AI, Generative AI, ML, analytics, intelligent automation, or cloud AI platforms.
• Cross-functional collaboration with business and technology organizations.
• Strong understanding of enterprise business processes and transformation.
• Hands-on prototyping AI solutions, AI workflows, copilots, automation, or low-code/no-code AI apps.
• Familiarity with prompt engineering, AI agents, RAG, APIs, and orchestration.
• Strong communication, facilitation, stakeholder management, and executive presentation.
• Ability to discuss AI architecture, integrations, cloud platforms, APIs, and enterprise design.
• Compliance with DoE 10 CFR 810 required.
• MBA; familiarity with Azure OpenAI, AWS Bedrock, SAP/ServiceNow/Salesforce AI.
• Familiarity with Python, scripting, REST APIs, cloud-native AI development.
• Experience in regulated industries: utilities, energy, financial services, or healthcare.
• Experience with Agile product management and iterative delivery.
• Knowledge of AI governance, cybersecurity, risk, and regulatory considerations.

Responsibilities

• Enterprise AI Opportunity Discovery & Strategy: Identify AI opportunities and translate challenges into AI use cases.
• AI Prototyping, Technical Evaluation & Solution Design: Build POCs and evaluate AI platforms and tech feasibility.
• Business Architecture & Capability Alignment: Align AI initiatives with enterprise architecture and standards.
• AI Product & Portfolio Management: Manage AI use cases from ideation to ROI metrics.
• Cross‑Functional Collaboration & Delivery Support: Work with cybersecurity, legal, governance, and platform owners.
• Responsible AI & Governance Alignment: Ensure alignment with governance, privacy, and compliance standards.

Skills

AI experience

Cross-functional collaboration

Communication skills

Agile product management

Stakeholder management

Executive presentation skills

Regulatory compliance knowledge

Education

Bachelor's degree or higher in Business/Info Systems/Engineering/CS

MBA

Tools

Azure OpenAI

AWS Bedrock

ServiceNow AI

SAP AI

Salesforce AI

Python

REST APIs

Job description

Requisition: 84389
PSEG Company: PSEG Services Corp
Salary Range: $ 121,200 - $ 199,200
Work Location Category: Hybrid

We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:

• Onsite: Employees work onsite daily.
• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

The AI Business Product Manager (Technical) is responsible for identifying, shaping, prioritizing, prototyping, and driving AI-enabled business capabilities that deliver measurable enterprise value.

This role combines business architecture, product management, AI technology evaluation, and hands-on technical experimentation responsibilities to bridge business operations, enterprise architecture, and AI delivery teams. The position plays a key role in translating enterprise priorities and operational challenges into scalable AI opportunities aligned with organizational strategy, governance standards, and technology capabilities.

This role partners closely with business units, Enterprise Architecture, IT delivery teams, cybersecurity, data governance, and the AI Center of Excellence (AI CoE) to support responsible and value-driven AI adoption across the enterprise.

This role is technically hands‑on, supporting rapid experimentation, proof‑of‑concept (POC) development, platform evaluation, and technical feasibility assessments across emerging AI technologies and enterprise platforms.

Job Responsibilities

• Enterprise AI Opportunity Discovery & Strategy: Partner with business leaders to identify and evaluate AI opportunities across operational, customer, and corporate domains. Analyze business capabilities, workflows, pain points, and value streams to identify AI enablement opportunities. Translate business challenges into well‑defined AI use cases and product opportunities. Support development and execution of the enterprise AI roadmap and portfolio strategy. Conduct discovery workshops and facilitate AI ideation sessions with business stakeholders.
• AI Prototyping, Technical Evaluation & Solution Design: Develop lightweight prototypes and proof‑of‑concept (POC) solutions to validate AI use cases, business value, and technical feasibility. Perform hands‑on experimentation with AI agents, copilots, Generative AI workflows, automation capabilities, and emerging AI technologies. Evaluate and compare enterprise AI technologies and platforms including Azure OpenAI, AWS Bedrock, SAP, ServiceNow, Salesforce, and other AI‑enabled enterprise platforms. Participate in architectural discussions related to AI solution design, integration approaches, scalability, security, and operational readiness. Assess multiple technical approaches to determine best‑fit solutions based on business value, feasibility, governance, scalability, and operational considerations. Collaborate with AI engineering and platform teams to transition validated prototypes into scalable enterprise solutions.
• Business Architecture & Capability Alignment: Evaluate business processes and target‑state operating models to identify opportunities for AI‑driven transformation. Assess alignment between business objectives, enterprise architecture standards, and AI technology capabilities. Collaborate with Enterprise Architecture and platform teams to align AI initiatives with enterprise technology strategy. Identify opportunities to leverage native AI capabilities within enterprise platforms and third‑party applications.
• AI Product & Portfolio Management: Manage AI use cases from ideation through implementation and value realization. Develop business cases, value hypotheses, success metrics, and KPI frameworks for AI initiatives. Support AI intake, prioritization, and portfolio management processes. Evaluate AI opportunities based on business value, technical feasibility, risk, operational impact, and strategic alignment. Maintain and manage AI initiative backlog and prioritization artifacts. Track adoption, business outcomes, operational improvements, and ROI metrics.
• Cross‑Functional Collaboration & Delivery Support: Partner with AI engineering, platform, and IT delivery teams to define solution requirements and implementation approaches. Collaborate with cybersecurity, legal, compliance, and governance stakeholders throughout AI intake and approval workflows. Coordinate with enterprise platform owners to evaluate native AI capabilities and AI feature enablement opportunities.
• Responsible AI & Governance Alignment: Ensure AI initiatives align with enterprise AI governance, cybersecurity, compliance, privacy, and responsible AI standards.

Job Specific Qualifications

Required

• Bachelor’s degree in Business, Information Systems, Engineering, Computer Science, or related field
• 8+ years of experience in product management, business architecture, digital transformation, technology delivery, or AI‑related initiatives
• Experience with Artificial Intelligence (AI), Generative AI, Machine Learning, analytics, intelligent automation, or cloud AI platforms
• Experience working cross‑functionally with business and technology organizations
• Strong understanding of enterprise business processes, operational transformation, and technology enablement
• Experience developing business cases, roadmaps, prioritization frameworks, and value realization metrics Hands‑on experience prototyping AI solutions, AI workflows, copilots, automation solutions, or low‑code/no‑code AI applications
• Exposure to prompt engineering, AI agents, Retrieval‑Augmented Generation (RAG), APIs, workflow orchestration, or AI integration concepts
• Strong communication, facilitation, stakeholder management, and executive presentation skills
• Ability to participate in technical discussions related to AI architecture, integrations, cloud platforms, APIs, and enterprise solution design
• Compliance with the Department of Energy’s regulation 10 CFR 810 is required
• MBA
  Familiarity with Azure OpenAI, AWS Bedrock, ServiceNow AI, SAP AI, Salesforce AI, or similar enterprise AI platforms
• Familiarity with Python, scripting, REST APIs, or cloud‑native AI development concepts
• Experience within regulated industries such as utilities, energy, financial services, or healthcare
• Experience with Agile product management and iterative delivery methodologies
• Understanding of AI governance, cybersecurity, risk management, and regulatory considerations

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non‑Conditional Permanent I‑551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre‑employment testing, testing for cause, and post‑incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.

PSEG is an equal opportunity employer, dedicated to a policy of non‑discrimination in employment, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [e-mail].
If you need to request a reasonable accommodation to perform the essential functions of the job, email [e-mail]. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Know your Rights: Workplace Discrimination is Illegal

Nearest Major Market: Newark
Nearest Secondary Market: New York City
Job Segment: IT Architecture, Information Technology, Compliance, Product Manager, Computer Science, Technology, Legal, Operations