AI Business Product Manager

PSEG; Newark (NJ); Hybrid; USD 121,000 - 199,000; Full time

Benefits offered by this job

Medical, dental, vision

Parental leave

401(k) with company match

Life insurance

Tuition reimbursement

Generous PTO

Job summary

PSEG Services Corp. is seeking an AI Business Product Manager (Technical) to identify, shape, and prioritize AI-enabled capabilities that deliver enterprise value.

The role spans business architecture, product management, AI evaluation, and hands-on experimentation to bridge business operations with AI delivery teams. The candidate will partner with Enterprise Architecture, IT, cybersecurity, data governance, and the AI Center of Excellence to guide responsible and value-driven AI adoption

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, Computer Science, or related field.
• 8+ years of experience in product management, business architecture, digital transformation, technology delivery, or AI‑related initiatives.
• Experience with AI, Generative AI, ML, analytics, automation, or cloud AI platforms.
• Experience cross‑functionally with business and tech organizations.
• Strong understanding of enterprise business processes and transformation.
• Hands‑on experience prototyping AI solutions, AI workflows, copilots, automation, or low‑code/no‑code AI apps.
• Exposure to prompt engineering, AI agents, RAG, APIs, or workflow orchestration.
• Strong communication, facilitation, stakeholder management, and executive presentation skills.
• Ability to participate in technical discussions on AI architecture, integrations, cloud platforms, APIs, and enterprise solution design.
• Compliance with the DOE 10 CFR 810 regulation.

Responsibilities

• Identify and evaluate enterprise AI use cases and opportunities across domains; translate challenges into AI opportunities.
• Develop lightweight AI prototypes and POC solutions to validate value and feasibility.
• Align AI initiatives with enterprise architecture standards and governance.
• Manage AI use cases from ideation to value realization with measurable ROI metrics.
• Collaborate with AI engineering, platform, legal, and governance stakeholders throughout intake and approval workflows.
• Ensure responsible AI alignment with governance, cybersecurity, privacy, and compliance standards.

Skills

Product management experience

Cross-functional collaboration

Executive communication

Stakeholder management

AI solution prototyping

Technical discussions on AI

Education

Bachelor’s degree in Business, Information Systems, Engineering, CS

Tools

Azure OpenAI

AWS Bedrock

SAP

ServiceNow

Salesforce

Job description

Requisition: 84389

PSEG Company: PSEG Services Corp.

Salary Range: $ 121,200 - $ 199,200

Work Location Category: Hybrid

We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.

Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:

Onsite: Employees work onsite daily.

Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

The AI Business Product Manager (Technical) is responsible for identifying, shaping, prioritizing, prototyping, and driving AI-enabled business capabilities that deliver measurable enterprise value.

This role combines business architecture, product management, AI technology evaluation, and hands‑on technical experimentation responsibilities to bridge business operations, enterprise architecture, and AI delivery teams. The position plays a key role in translating enterprise priorities and operational challenges into scalable AI opportunities aligned with organizational strategy, governance standards, and technology capabilities.

This role partners closely with business units, Enterprise Architecture, IT delivery teams, cybersecurity, data governance, and the AI Center of Excellence (AI CoE) to support responsible and value‑driven AI adoption across the enterprise.

This role is technically hands‑on, supporting rapid experimentation, proof‑of‑concept (POC) development, platform evaluation, and technical feasibility assessments across emerging AI technologies and enterprise platforms.

Job Responsibilities

• Enterprise AI Opportunity Discovery & Strategy: Partner with business leaders to identify and evaluate AI opportunities across operational, customer, and corporate domains. Analyze business capabilities, workflows, pain points, and value streams to identify AI enablement opportunities. Translate business challenges into well‑defined AI use cases and product opportunities. Support development and execution of the enterprise AI roadmap and portfolio strategy. Conduct discovery workshops and facilitate AI ideation sessions with business stakeholders.

• AI Prototyping, Technical Evaluation & Solution Design: Develop lightweight prototypes and proof‑of‑concept (POC) solutions to validate AI use cases, business value, and technical feasibility. Perform hands‑on experimentation with AI agents, copilots, Generative AI workflows, automation capabilities, and emerging AI technologies. Evaluate and compare enterprise AI technologies and platforms including Azure OpenAI, AWS Bedrock, SAP, ServiceNow, Salesforce, and other AI‑enabled enterprise platforms. Participate in architectural discussions related to AI solution design, integration approaches, scalability, security, and operational readiness. Assess multiple technical approaches to determine best‑fit solutions based on business value, feasibility, governance, scalability, and operational considerations. Collaborate with AI engineering and platform teams to transition validated prototypes into scalable enterprise solutions.

• Business Architecture & Capability Alignment: Evaluate business processes and target‑state operating models to identify opportunities for AI‑driven transformation. Assess alignment between business objectives, enterprise architecture standards, and AI technology capabilities. Collaborate with Enterprise Architecture and platform teams to align AI initiatives with enterprise technology strategy. Identify opportunities to leverage native AI capabilities within enterprise platforms and third‑party applications.

• AI Product & Portfolio Management: Manage AI use cases from ideation through implementation and value realization. Develop business cases, value hypotheses, success metrics, and KPI frameworks for AI initiatives. Support AI intake, prioritization, and portfolio management processes. Evaluate AI opportunities based on business value, technical feasibility, risk, operational impact, and strategic alignment. Maintain and manage AI initiative backlog and prioritization artifacts. Track adoption, business outcomes, operational improvements, and ROI metrics.

• Cross‑Functional Collaboration & Delivery Support: Partner with AI engineering, platform, and IT delivery teams to define solution requirements and implementation approaches. Collaborate with cybersecurity, legal, compliance, and governance stakeholders throughout AI intake and approval workflows. Coordinate with enterprise platform owners to evaluate native AI capabilities and AI feature enablement opportunities.

• Responsible AI & Governance Alignment: Ensure AI initiatives align with enterprise AI governance, cybersecurity, compliance, privacy, and responsible AI standards.

Job Specific Qualifications

Required

• Bachelor’s degree in Business, Information Systems, Engineering, Computer Science, or related field

• 8+ years of experience in product management, business architecture, digital transformation, technology delivery, or AI‑related initiatives

• Experience with Artificial Intelligence (AI), Generative AI, Machine Learning, analytics, intelligent automation, or cloud AI platforms

• Experience working cross‑functionally with business and technology organizations

• Strong understanding of enterprise business processes, operational transformation, and technology enablement

• Experience developing business cases, roadmaps, prioritization frameworks, and value realization metrics Hands‑on experience prototyping AI solutions, AI workflows, copilots, automation solutions, or low‑code/no‑code AI applications

• Exposure to prompt engineering, AI agents, Retrieval‑Augmented Generation (RAG), APIs, workflow orchestration, or AI integration concepts

• Strong communication, facilitation, stakeholder management, and executive presentation skills

• Ability to participate in technical discussions related to AI architecture, integrations, cloud platforms, APIs, and enterprise solution design

• Compliance with the Department of Energy’s regulation 10 CFR 810 is required

Desired

• MBA Familiarity with Azure OpenAI, AWS Bedrock, ServiceNow AI, SAP AI, Salesforce AI, or similar enterprise AI platforms

• Familiarity with Python, scripting, REST APIs, or cloud‑native AI development concepts

• Experience within regulated industries such as utilities, energy, financial services, or healthcare

• Experience with Agile product management and iterative delivery methodologies

• Understanding of AI governance, cybersecurity, risk management, and regulatory considerations

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non‑Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list (https://corporate.pseg.com/-/media/PSEG/Corporate/Careers/Careers At PSEG/AppendixAtoPart810_ Title10) not also a citizen, national permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG’s drug and alcohol testing program includes pre‑employment testing, testing for cause, and post‑incident/accident testing.

Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.

PSEG is an equal opportunity employer, dedicated to a policy of non‑discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [e-mail].

If you need to request a reasonable accommodation to perform the essential functions of the job, email [e-mail]. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Know your Rights: Workplace Discrimination is Illegal