10953 IT Business Analyst

PSEG Long Island LLC; Bethpage (NY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Life insurance

Tuition reimbursement

Paid time off

Job summary

PSEG Long Island LLC is seeking an IT Business Analyst to manage and improve systems, document business requirements, and set up reporting. You will become an expert in product capabilities and collaborate with stakeholders to address business challenges and deliver improved customer experiences.

You will partner with IT and business teams to define requirements, organize activities to achieve product goals, and support QA, test planning, and user support materials.

Qualifications

• Bachelor's degree in a relevant field and at least 2 years of experience in business analysis or IT.
• Experience across project lifecycles, requirements gathering, testing, and operations support.
• Strong written and verbal communication with ability to collaborate across IT and business teams.
• Proficiency with MS Office 365 including Excel advanced features and VBA.

Responsibilities

• Serve as the functional lead for assigned applications and systems, providing analytical and technical support.
• Gather, analyze, document, and prioritize requirements; identify improvement opportunities and develop specs.
• Lead technology initiatives through full project lifecycle using Agile, Waterfall, or hybrid methods.
• Maintain SAP Asset Registry data accuracy and develop reports to support decision-making.
• Manage software licensing activities including forecasting, procurement support, and renewals.
• Support IT governance initiatives, cybersecurity, data governance, and technology modernization.

Skills

Analytical skills

Communication

MS Office

VBA development

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field

Tools

SAP

Maximo Work Management

Job description

Select how often (in days) to receive an alert:

We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.

Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:

• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits designed to support your total well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k), life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

Reporting to the IT Operational Technology Asset Health Product Owner, the IT Business Analyst is responsible for managing and improving our systems to meet user and business needs. This role involves understanding and documenting business requirements, performing quality assurance, and setting up reporting. The analyst will be become an expert in product capabilities, helping to optimize system integration and enhance customer interactions. They will work closely with partners to develop strong relationships and a thorough understanding of business functions and processes. Additionally, the IT Analyst will support the organization’s strategic goals, suggest product improvements, and collaborate with stakeholders to address business challenges and solutions. They will analyze data, identify gaps, and make recommendations to improve business outcomes and customer experiences.

An Analyst will partner with information technology and other key stakeholders to define requirements and suggest improvements to existing business processes. Works with Product Owner to plan for product execution, including organizing activities required to achieve Product goals, and garnering engagement from necessary parties. Identify and capture business problems and nonfunctional requirements, and document a desired future state that meets business objectives. Supports prioritization of requirements with Product Owner and LOB to meet product goals and objectives. Work with internal customers, including Operations and other distribution departments to develop tool requirements to achieve core business functions. Own quality assurance process of incidents and project requirements by documenting, defining and executing test descriptions. Provide specific contributions as directed by Technology Product Owner.

Job Responsibilities

• Serve as the functional lead and subject matter expert for assigned applications and business systems, providing analytical, technical, and application support.
• Partner with business stakeholders to gather, analyze, document, and prioritize business, functional, and technical requirements; identify process improvement opportunities; and develop functional specifications, reports, and business solutions.
• Lead and support technology initiatives through the full project lifecycle, including planning, cost estimation, budgeting, solution design, testing, deployment, change management, and ongoing operational support using Agile, Waterfall, and hybrid methodologies.
• Maintain the SAP Asset Registry for field equipment, ensuring asset data accuracy, integrity, and compliance with business rules. Develop reports, analyses, and data extracts to support operational, regulatory, and business decision-making.
• Manage software licensing activities, including forecasting, procurement support, vendor coordination, contract renewals, budgeting, and compliance monitoring.
• Support IT operational and governance initiatives, including infrastructure, cybersecurity, data governance, technology modernization, and continuous improvement efforts.
• Perform additional duties and project-related assignments as required

Job Specific Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, and a minimum of 2 years of experience in business analysis, information technology, application support, asset management, or a related discipline.
• Experience supporting technology projects throughout the project lifecycle, including requirements gathering, solution design, testing, implementation, change management, and operational support.
• Strong analytical, problem-solving, decision-making, and organizational skills, with the ability to work independently and manage multiple priorities.
• Excellent written and verbal communication skills, with the ability to effectively collaborate with business users, IT teams, vendors, contractors, management, and executive leadership.
• Proficiency with Microsoft Office 365 applications, including Excel, Word, PowerPoint, Outlook, Teams, and SharePoint, with advanced Microsoft Excel skills for reporting, automation, dashboards, data analysis, and VBA development.
• Knowledge of Agile, Waterfall, and hybrid software development and project delivery methodologies.
• Experience with budgeting, cost estimation, software licensing, vendor management, procurement, contract administration, and related financial activities.
• Experience developing and executing test plans, test cases, quality assurance activities, technical documentation, process documentation, and user support materials.
• Understanding of cybersecurity, data governance, technology risk management, change management, release management, and related IT governance principles.
• Department of Energy’s regulation 10 CFR 810 is required

Desired Qualifications

• Experience developing and executing testing strategies, test plans, test cases, and quality assurance processes.
• Experience with SAP, Maximo Work Management, or similar enterprise asset and work management systems, including SAP backend functionality, data structures, integrations, and supporting business processes.

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list andnot also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company.

For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally will be consistent with other similarly situated new hires of that company.

PSEGLI is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEGLI is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [e-mail].
If you need to request a reasonable accommodation to perform the essential functions of the job, email [e-mail]. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.