AI Brand Experience Architect

PetsApp; Denver (CO); On-site; USD 85,000 - 135,000; Full time

Benefits offered by this job

Hybrid work with WFH 2 days a week

Full healthcare benefits

Flexible PTO

Annual company retreat

$500 annual fitness reimbursement

Job summary

Remark is hiring a strategist to design and build brand-specific AI advisor experiences. You’ll own launches end-to-end, architect configuration, and craft prompts, knowledge, and logic to turn a general model into a brand’s expert advisor that speaks in its voice and drives engagement.

You’ll measure success by client engagement, conversion, and revenue, then iterate. This role requires hands-on AI building, strong API/SQL skills, and comfort shipping no-code/workflow integrations.

Qualifications

• Proven experience writing and iterating on prompts for reliable LLM behavior.
• Ability to design configurations, automations, and integrations for complex setups.
• Comfort with problem-solving when platform defaults don’t fit brand needs.
• Experience working across branding, product, and engineering teams.

Responsibilities

• Own the launch: be the primary brand contact from contract to go-live and manage milestones.
• Architect the setup: translate brand goals into Remark configurations, knowledge, intents, and integrations.
• Build the advisor: write and tune prompts, knowledge, and logic to fit brand voice and catalog.
• Engineer the hard fits: design workarounds like custom integrations or data transforms.
• Measure what matters: track client engagement, conversion, and revenue from day one and iterate.
• Set the brand up to succeed: train the brand team and document configurations for handover.
• Shape the product: feed learnings back to Engineering and Product for platform improvements.

Skills

Hands-on AI building

Technical, solutions-oriented mind

Automation fluency

Ownership across multiple launches

Clear communication

Comfort with ambiguity

Boston or Denver in person

Tools

APIs

SQL

Excel

Job description

Remark is hiring a strategist to design and build brand-specific AI advisor experiences. You’ll own launches end-to-end, architect configuration, and craft prompts, knowledge, and logic to turn a general model into a brand’s expert advisor that speaks in its voice and drives engagement.

You’ll measure success by client engagement, conversion, and revenue, then iterate. This role requires hands-on AI building, strong API/SQL skills, and comfort shipping no-code/workflow integrations.