Senior Brand Designer — AI-First Brand Systems Leader

Remote; San Francisco (CA); Remote; USD 128,000 - 160,000; Full time

Benefits offered by this job

100% medical, dental, vision premiums

16 weeks paid parental leave

Unlimited PTO

Remote work stipends

Professional development budget

Wellness stipend

Job summary

Customer.io is seeking a Senior Brand Designer to lead brand execution across launches, campaigns, website pages, and events. You will shape AI-assisted workflows and build templates that empower the whole company to produce on-brand output quickly.

You’ll mentor designers, collaborate with product and marketing, and drive the craft standards while aligning with business objectives and growth.

Qualifications

• 7+ years of hands-on brand or visual design experience at a tech company.
• Portfolio shows brand systems, campaigns, product launches, and AI-assisted work.
• Expert proficiency in Figma with components and libraries.

Responsibilities

• Own brand design execution for product launches using AI-native workflows.
• Design website pages, templates, and components with cross-functional teams.
• Develop campaign assets for digital and out-of-home advertising using AI workflows.
• Create branded materials for events, conferences, signage and collateral.
• Build and maintain brand templates, libraries, and tooling for on-brand output.
• Own and evolve the AI creative stack, setting standards and sharing learnings.
• Run workshops and guardrails to keep AI-assisted work on brand.
• Mentor designers, provide critique, and raise the Brand Studio craft bar.

Skills

Brand design

Visual design

Brand systems

Mentorship

Leadership

Tools

Figma

Adobe Creative Suite

Job description

Customer.io is seeking a Senior Brand Designer to lead brand execution across launches, campaigns, website pages, and events. You will shape AI-assisted workflows and build templates that empower the whole company to produce on-brand output quickly.

You’ll mentor designers, collaborate with product and marketing, and drive the craft standards while aligning with business objectives and growth.