AI Autonomy Applications Engineer — Customer Enablement

Shield; United States; Remote; USD 119,000 - 179,000; Full time

Job summary

Shield AI is seeking a Software Applications Engineer to provide technical expertise and support during the implementation and use of Shield AI enterprise software products. You will work with customers to understand requirements and ensure successful product integration for AI & Autonomy development.

You will become an expert user of the Hivemind stack, provide training, develop AI & Autonomy applications using the SDK, and assist in pre- and post-sales activities.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• 3+ years of industry experience.
• 2+ years of experience in an integration/applications engineering role.
• 2+ years of experience working in a startup environment.
• Strong technical background in software engineering.
• Strong proficiency in writing modern C++ code.
• Intermediate proficiency in writing Python code.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Responsibilities

• Become an expert user of the Hivemind enterprise software stack.
• Provide technical support and training to customers.
• Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
• Assist the sales team in pre-sales activities, e.g., demos.
• Assist in post-sales deployment and integration of Shield AI enterprise software products.
• Develop and maintain technical documentation and training materials.
• Troubleshoot and resolve technical issues.
• Help customers debug software/API integration issues.
• Collaborate with the engineering team to address customer feedback and improve products.
• Visit customers on site globally to support software integration and development activities.

Skills

C++

Python

Software engineering

Problem solving

Communication

Education

Bachelor's degree

Job description

Shield AI is seeking a Software Applications Engineer to provide technical expertise and support during the implementation and use of Shield AI enterprise software products. You will work with customers to understand requirements and ensure successful product integration for AI & Autonomy development.

You will become an expert user of the Hivemind stack, provide training, develop AI & Autonomy applications using the SDK, and assist in pre- and post-sales activities.