AI Automation & Workflow Analyst

Travel Quest Network, LLC; Roswell (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Employer‑Sponsored Medical and Dental Insurance

Fully‑Funded Life Insurance & LTD

Optional Vision Insurance

401k with Company Match

Paid Time Off + Company Holidays

Discount Travel Program

Job summary

A leading travel technology company seeks an AI Automation & Workflow Analyst to enhance business performance through intelligent automation. This role involves analyzing existing processes, identifying automation opportunities, and implementing AI-driven workflows. The ideal candidate will have experience in business analysis and automation tools and will work cross-functionally to deliver impactful solutions, ensuring efficiency and scalability across the organization.

Qualifications

• 3+ years of experience in business analysis, process improvement, or similar roles.
• Hands-on experience with AI tools and automation platforms.
• Strong experience with process mapping and workflow design.

Responsibilities

• Analyze and map business processes to identify inefficiencies.
• Evaluate and implement AI tools to improve workflows.
• Design and document end-to-end workflows.

Skills

Business analysis

Process improvement

AI tools experience

Analytical mindset

Communication skills

Tools

ChatGPT

Zapier

Airtable

Notion AI

Job description

Join WorldVia as an AI Automation & Workflow Analyst and help drive the next evolution of our travel technology through intelligent automation and AI-powered solutions. This role sits at the intersection of business analysis, process optimization, and applied AI—focused on identifying opportunities, mapping workflows, and deploying AI tools that improve efficiency across the organization.

We are seeking a highly analytical and solutions-oriented professional who is passionate about leveraging AI to streamline operations and enhance business performance. You will work closely with stakeholders across departments to evaluate current processes, identify automation opportunities, and implement AI-driven workflows that deliver measurable impact.

If you’re excited about applying AI in practical, high-impact ways—and enjoy translating business needs into scalable solutions—this role is for you.

• Analyze and map existing business processes to identify inefficiencies and automation opportunities
• Evaluate, recommend, and implement AI tools and automation platforms to improve workflows
• Partner with business stakeholders to gather requirements and translate them into AI-driven solutions
• Design and document end-to-end workflows, including process diagrams and automation logic
• Support deployment and integration of AI tools across teams (e.g., sales, operations, customer support)
• Monitor performance of implemented solutions and continuously optimize for efficiency and scalability
• Develop best practices for AI usage, prompt design, and workflow standardization
• Collaborate with technical teams to ensure successful implementation and adoption
• Stay current on emerging AI tools, automation platforms, and industry trends

Preferred Qualifications (Nice to Have)

• Experience working in travel, hospitality, or service-based industries
• Exposure to APIs, integrations, or light technical implementation (no coding required)
• Experience with prompt engineering or AI workflow design
• Background in consulting, operations strategy, or digital transformation

Requirements

• 3+ years of experience in business analysis, process improvement, operations, or similar roles
• Strong experience with process mapping, workflow design, and systems thinking
• Hands‑on experience with AI tools and automation platforms (e.g., ChatGPT, Zapier, Make, Airtable, Notion AI, etc.)
• Analytical mindset with the ability to translate complex business needs into actionable solutions
• Experience deploying or supporting AI/automation solutions in a business environment
• Strong communication skills with the ability to work across technical and non‑technical teams
• Familiarity with data analysis, reporting, and performance tracking
• Experience with CRM systems, workflow tools, or low-code/no-code platforms is a plus
• Ability to read, write, and communicate effectively in English at a level necessary to perform the essential functions of the role

Preferred Qualifications (Nice to Have)

• Experience working in travel, hospitality, or service-based industries
• Exposure to APIs, integrations, or light technical implementation (no coding required)
• Experience with prompt engineering or AI workflow design
• Background in consulting, operations strategy, or digital transformation

• Employer‑Sponsored Medical and Dental Insurance with Employee Contribution
• Fully‑Funded Life Insurance (1x salary) & LTD (Long‑Term Disability Insurance)
• Optional Employee‑Paid Vision Insurance and STD (Short‑Term Disability Insurance)
• 401k with up to 4% Company Match
• Paid Time Off + Company Holidays
• Additional Time Off for Your Birthday and Work Anniversary
• Discount Travel Program

Equal Opportunity & E-Verify Statement

WorldVia is an equal opportunity employer. This employer participates in E-Verify. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.